FWM Laboratories
Miami, Florida
Miami Florida
U.S.A.
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FWM Laboratories RIP -OFF, charging unauthorized Miami Florida
1Author
2Consumer
0Employee/Owner
I ordered the ACAI on line and agreed to pay the shipping and handling of $3.95, a week later another bottle on ACAI came and billed my credit card of #87.-- which I didn't authorized. I tried calling several times the 18668700692 for their customer service to cancel and report but it only gives a message of " this machine is full, it cannot take any messages at this time". No further directions were given for complaints. the ACAI capsules didn't agree with me, it gave me headaches and feeling 'tight". So I want to return them and get my money back.
Maria florida
oviedo, Florida
U.S.A.
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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Suggestion
AUTHOR: Noreen Vincent - Tallahassee (U.S.A.)
SUBMITTED: Monday, January 05, 2009
POSTED: Monday, January 05, 2009
I was finally granted a refund. I dialed 866-949-0138 and was on hold for few minutes. Worth the wait, at least I was given a refund.
#2 Consumer Suggestion
AUTHOR: Nancy Pitt - Oldsmar (U.S.A.)
SUBMITTED: Monday, January 05, 2009
POSTED: Monday, January 05, 2009
After calling up 866-949-0138, I was able to fix my issue with FWM. I'll get a refund but their representative said that depending on my bank, it might take a few days to be released.