Derma Remedies LLC Derma Remedies Will not return emails requesting a refund or RMA to receive one Bunker Hill, Internet

The Company finally agreed to refund my money and gave me 10 days to return the product. They in turn did refund my money though PayPal Gift. I sent it back via USPS Priority Mail, Insured with tracking, just to be safe with the 10 day limit. I would strongly encourage any customer to do the same. I won't go into any details, as part of the refund agreement also included removing any negative comments from the web and that I would not enter any more negative comments in the future.This is not possible on this site so I'm doing the next best thing to comply with the agreement. One thing I will say,which is NOT negative is the website IS and had been down and when you call,all you can do is leave a message. I did have to exchange a lot of emails and finally, after emails with the supervisor the refund agreement was made. Since they don't have a working website, I feel it necessary to provide the return address should the product NOT work for you - DERMA REMEDIES LLC782 FOXCROFT AVE, SUITE 201 MARTINSBURG WV 25401

I'm Still following the NO negative agreement but refuse to leave consumers in the dark.Here is why the website is REALLY down - http://www.fda.gov/ICECI/EnforcementActions/WarningLetters/ucm253383.htm