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  • Report: #485920

Complaint Review: Ameriglide, Inc

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  • Submitted: Thursday, August 27, 2009
  • Last Posting: Tuesday, November 17, 2009
  • Reported By: Dwayne — Los Angeles California USA
Ameriglide, Inc
http://www.ameriglide.com Raleigh North Carolina 27610 United States of America

Ameriglide SCAMS THE ELDERLY AND HANDICAPPED! OFF-BRAND RIPOFF!! Raleigh North Carolina


1Author 1Consumer 1Employee/Owner

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I have researched a few companies lately that sale Stair Lifts. These are typically  
installed in the homes of the Handicapped and the Elderly, whom cannot get up and down Stairs easily. I did this research for a friend of mine who was in the market for this product.  

With that said,

I have found that a few brands are of better quality than others. The key manufacturer that I have found to be the most reliable, is the brand “Summit”. This includes the study of warranty offered, amount of distributors, quality of actual product, success rate of installation, testimonial comparisons (mainly) and price. I do have some data backing me up on this but, I do not own this company nor, do I represent and/or sale anything by this company.

Now to the nitty-gritty and the reason for this report…

I have visited many websites and pulled as much data from specifications possible, of the Stair Lift distributors that sell “Summit” Stair Lifts.
I have even called around to a few distributors located on the web.

I then searched for the generic term “Stair Lifts”, just to see what’s out there.
The company that first showed up in the search engines (organically) was Ameriglide.
They offered “Ameriglide Stair Lifts” which after all of my previous research, I have not
Once seen an instance of their manufacturing.

This finding has me scratching my head at this point. Was this another manufacturer that I have missed? Come to find out and contrary to what the website leads you to believe, it in fact IS NOT!
This discovery I must thank a major distributor of Summit for. This company tipped me off to Ameriglide’s methodologies of branding. I was already very cautious of this because I had not found them in my previous manufacturer searches, yet they were at the top of the search engines (that I used) for “Stair Lifts”.
This scenario made little sense and has lead to my personal investigation.

My findings:
1. The Ameriglide Branding of Stair Lifts is actually manufactured by Summit. It is then modified with a chair. One competitor distributor claims the chair worth under 20 dollars and cheaply assembled. It also has cables that were not in that standard location. I have not found many other modifications to the original manufactured Stair Lift, but there could be a few. I note that these are definitely minor changes.

2. The Ameriglide Website claims they have the best warranty of all manufacturers. How can they make such a claim if they are not actually the manufacturer, of the Stair Lift they have branded.

3. The Ameriglide Website claims they offer the best price from any competitor. How can they do this if Summit themselves does not allow prices under 2,200 dollars to be advertised online?

4. Ameriglide prices are outrageous in comparison to similar distributor pricing, for a off-brand (rebranded) product.
** I want to further explain another angle of this.
If I go to the store and purchase toothpaste that is off-brand (rebranded). That toothpaste is, or was, patented by a major brand. In this example I will use Colgate. The rebranded toothpaste that I purchase is less expensive but, is a knock off of the original major brand. It may be distributed under the name of “Ultra Bright” but, I am fully aware (thanks to the labeling on the back of the toothpaste tube) that the rebranded product is slightly modified to lower the price. Modifications such as print graphic detail, tubing, and possibly less active ingredient (not likely) are something I know is a possibility in order to save the mighty dollar.
With Ameriglide, you have the same rebranding concept of the toothpaste I have used hypothetically (above). You have a slightly modified version of the major brand.
Since this is the case, why is it that Ameriglide feels like charging more for an off-brand
Than the major brand? That is to me a TOTAL RIP OFF

The majority of all Elderly/Handicapped would have a hard time resolving distinction.
Ameriglide  is plain bad business and extremely unethical based on known standards and structures.
How can a company even begin to exploit the people that in most cases have less ability to distinct a branding scam with higher prices, from an authentic major label product with lower pricing?

Something is extremely fishy with this company and its branding techniques. I have told my friend to steer clear from their unethical practices and I urge others to heed my caution and research. Don’t let your Grandmothers and Handicapped loved ones get ripped off by a shady branding scheme like Ameriglide Stair Lifts. Also be alarmed at other websites boasting “Ameriglide”.  Ameriglide owns 8 other websites.

Two Thumbs Down.

This report was posted on Ripoff Report on 8/27/2009 5:27:58 AM and is a permanent record located here: http://www.ripoffreport.com/medical-supplies/ameriglide-inc/ameriglide-scams-the-elderly-a-74238.htm.

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1Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Agreed - Ameriglide False Branding

AUTHOR: John - Raleigh (USA)

The author is correct in saying "Ameriglide manufactures nothing". Ameriglide is quite simply a private label created for Internet Alliance, a company based out of Raleigh, NC. Private labels are created and negotiated for between the distributor and the manufacturer. The decision to private label is typically based on the distributors prior history of sales and projected sales. It gives the distibutor, in this case Internet Alliance aka. US Medical Supplies aka. Ameriglide aka. etc., an edge in marketing with a lower price offered to the consumer with possibly some suttle changes to the product. The Ameriglide Stairlift, for instance, is a Summit lift (Lake Winnebago, MO) with less expensive seat and a call station as opposed to a higher quality seat and call/send stations that would normally come on a unit. This allows the Internet Alliance group of companies to offer the stairlift at a lower price than their competitors that sell the actual Summit lift. Summit distributors that do not have a private label must follow pricing guidelines set forth by the manufacturer but the private label allows the Internet Alliance group to bypass these LAP's(Lowest advertised pricing). I do have personal knowledge that they, (Internet Alliance group), do consider themselves "Ameriglide" as a manufacturer . They not only refer to this on their many web sites but encourage their employees to tell the customer, when asked, that they are the manufacturer. When a customer calls up and asks who the manufacturer of the Ameriglide Stairlift is they must tell the customer "Ameriglide" instead of the truth, that Summit is the actual manufacturer. You might ask yourself, how can the manufacturer allow this? Quite simply its the money. Internet Alliance group has long since been a major player in the Durable Medical Supplies business on the internet. They have created almost a monoply on the major search engines under the guise of several different companies that all answer each others phones. They were scrutinized by Google at one time but they have since changed the looks of the different websites just enough to satisfy the the major search engines and stay in the top ten results page. This is a company that encourages its employees to click on its competitors sites to run up their advertising costs, fill out false testimonials after creating false orders to increase their credibilty thru rating sites like Biz Rate. Their business practices alone make this a company you might not want to take home to mother. The following companies are tied into the Internet Alliance umbrella so beware.

To Name A Few:
Ameriglide.com.,usmedicalsupplies.com(Raleigh),stair-lifts-101(KY) Universal Accessability(KY),A-1 medical supplies(Raleigh) A-1 stairlifts,medsupplies4less(GA)stairlifts4less(GA),4medsupplies(AZ) 4stairlifts(Az),etc.


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#2 Employee

Response from AmeriGlide

AUTHOR: James - Raleigh (USA)

First of all, let me state openly, that my name is James Burrow and I am the Marketing Director for AmeriGlide Inc.

I would like to start by saying that AmeriGlide is an honest, reputable organization dedicated to helping the elderly and those who are mobility challenged. AmeriGlide is proud to support a variety of charitable organizations and also sponsors a bi-annual college scholarship that helps disabled students purchase materials or pay for school tuition. I have been an employee of AmeriGlide for 4 years and I am proud to be part of a company that has helped literally thousands of people lead more active and productive lives.

I believe that it is obvious that these posts are not from any of our customers. If you found this page through a link on another stair lift site, I would ask that you think hard about doing business with that company. At AmeriGlide, our products speak for themselves and you will never see a bogus post that defames our competition or any sort of fake product review made by employees of this company.

If you have any questions about AmeriGlide products or branding, you may contact me personally via this site or through the Contact Us page on AmeriGlide.com.
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