Caremark Howard Mclure incompetent personel Palatine Illinois

background:

1. 5-24-08- sent prescription for optivar eye drops for itchy eyes do to spring allergies [my current bottle was empty ]
2. approximate 1 week later 6-5-08 received 8 boxes of eye drops which is a 24 year supply,according to my calculations.
3. i immediately phoned caremark and reported this outrageous supply of eye drops.
4. their reply was;" the doctors prescription called for 8 refills and drugs cannot be returned.
5. i asked why they didn't call us to confirm the amount,their answer was" they called the doctor." the doctors office had no record of that call.
summary:

i use the eye drops only for spring allergies,the bottle i had , has lasted for 3 years. any copetent drugist would know that 8 bottles is much. i feel it was caremark's mistake and i should have received a refund. we are on a fixed income and cannot pay $ 150.00 for someone elses mistake.

George
oxford, New Jersey
U.S.A.