SUBMITTED: Sunday, November 07, 2004
POSTED: Sunday, November 07, 2004
I am a current member of LA Weight Loss in Upper St. Clair, Pennsylvania. I am on the maintance program, but something happened to me that I want everyone to know about. Not only for the sake of those who need to beware, but to praise one person in particular that fell victim to this company, the best employee they ever had.
I was charged illegally on something they use as a finance plan called Care Credit. I was told when I signed up that I need to get it as a "Back UP" if I ever needed anything.
I came in to only loose 20 pounds, but that was important to me, I am 50 and weight creeps on you as you get older.
Anyway, the manager at the time started charging my account and other's accounts and doing this without anyone knowing. Rumor has it throughout the center, is that she took a combo of up to $50k and still counting. Here is the bad part, they write your Care Credit # on the front of your chart, and everyone can see it. The bad part is, it took me 7 months to get the charge off my account-UNREAL!!!!
The only person that helped me was the Assistant Manager, her name is Shannon. She was fantastic, she kept me calm and focused on my weight loss, and she also held it together. The terrible part is, they fired the manager and left this poor girl there all by herself and threw her to the wolves. She had no help, her superiors told her to act like nothing was wrong, she worked 6 days a week open to close, never complained and always had a smile on her face. They expected her to run the center, not getting a promotion and caused her to go into intestinal failure where she had to have surgery for a blockage because the stress got to her.
You know that everytime I ask her superiors about her they treat her as though she was garbage. She was sweet, kind and understanding.
I think they made a big mistake because she was not offered her job back and they quickly replaced her with people who are personality-less and have no heart.
So beware whether you are an employee or a client, I tell all my friends about my experience and believe me, the only reason why I am still there is because I only have a few months left.
P.S.--after my card was charged without my knowledge, I stopped using the LA Lites and I began to take weight off faster and my cravings went away!!!!!