• Report: #424912

Complaint Review: Gexa Energy

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  • Submitted: Monday, February 16, 2009
  • Last Posting: Tuesday, February 17, 2009
  • Reported By:Spring Texas
Gexa Energy
PO BOX 659410 Spring Texas 77380 U.S.A.

Gexa Energy I Spring Texas


1Author 2Consumer 0Employee/Owner

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I am so tired of dealing with Gexa. When I enrolled with them my rate was .10 now it's 23.6 per kwh! I'm single and they won't work with you on payments ALWAYS turn them off even if you paid they say things like it should have been paid by 4:00. I think they are gauging Houston to pay for the rebuilding of another city. I'm switching as soon as I can. I asked them that but they deny it. Don't do business with them.

Kathy
Spring, Texas
U.S.A.

This report was posted on Ripoff Report on 2/16/2009 11:07:29 PM and is a permanent record located here: http://www.ripoffreport.com/miscellaneous-companies/gexa-energy/gexa-energy-i-spring-texas-aj87f.htm.

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1Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

Not exactly, but yes, a rip-off

AUTHOR: Gexacase - Dallas (U.S.A.)

Gexa has raised their rates statewide, so they are not gauging Houston, they're raising rates everywhere.

But the contract says they can, right? So we were suckers, right, nothing we can do, right?

No. I figured something out. They messed up--got a bit too greedy.

I'm not only an affected customer. I'm also a lawyer. They might be liable in a statewide class action. Please contact me if you have any interest in getting involved. gexacase@yahoo.com

In any case, please switch your retail electric provider soon if you can. It may be that your apartment requires that you use Gexa. Sigh.
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#2 Consumer Comment

Not exactly, but yes, a rip-off

AUTHOR: Gexacase - Dallas (U.S.A.)

Gexa has raised their rates statewide, so they are not gauging Houston, they're raising rates everywhere.

But the contract says they can, right? So we were suckers, right, nothing we can do, right?

No. I figured something out. They messed up--got a bit too greedy.

I'm not only an affected customer. I'm also a lawyer. They might be liable in a statewide class action. Please contact me if you have any interest in getting involved. gexacase@yahoo.com

In any case, please switch your retail electric provider soon if you can. It may be that your apartment requires that you use Gexa. Sigh.
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