• Report: #833171

Complaint Review: INSTANT CHECKMATE

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  • Submitted: Thursday, February 02, 2012
  • Last Posting: Friday, March 02, 2012
  • Reported By: SHONNY — SAN ANTONIO Texas United States of America
INSTANT CHECKMATE
3995 W. Quail Ave. Ste.B Las Vagas Nevada 89119 Internet United States of America

INSTANT CHECKMATE I WENT ON INSTANT CHECKMATE ONLY BECAUSE THEY HAD A TIME OFFER OF $1.00 FOR FIVE DAYS OF USAGE FOR A DOLLAR THAT SEEMED TO BE A REALLY GOOD PROMOTION ,MAYBE A LITTLE BIT TOO GOOD Internet

*Consumer Comment: Errr


1Author 8Consumer 0Employee/Owner

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I only signed up because they said they had a five day search for only a$1.00 so i signed up. only they took more than that out of my account and all i had left in my account was the money for my son's graduation item's which are exspensive im disabled i am on social security as much as it cost to order all the cap &gown package,the class ring and graduation pictures i didn't mind the cost because he is the first of my children to graduate so it is an honor,but now because instant check ripped me off i dont know how im going to accomadate for the thinngs ive already ordered...what do i tell my son most importantly!!!!! this should not be allowed to happen to people!!!!

This report was posted on Ripoff Report on 2/2/2012 11:18:53 PM and is a permanent record located here: http://www.ripoffreport.com/miscellaneous-companies/instant-checkmate/instant-checkmate-i-went-on-i-8eee1.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 8Consumer 0Employee/Owner
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#1 Consumer Comment

Here's something you SHOULD have read....

AUTHOR: Ken - (USA)

By default, all plans are scheduled to renew automatically when the selected term comes to an end. Customers can cancel at any time by calling our customer support line at 1-866-490-5980.

If you selected a trial membership, your five day $1.00 trial (or $0.99 trial) will expire in 5 days. If you would like to cancel before the trial ends, you may do so for any reason and you will not be charged again. Simply call 1-866-490-5980 between 5:00 AM and 7:00 PM, PST, Monday through Friday, or weekends between 5:00 AM and 6:00 PM, PST to speak with one of our Customer Service Representatives. Otherwise, your trial membership will end five days after you signed up, at which time you will be charged the standard monthly rate of either $14.63, $19.63, $24.63, $29.63, $34.63, or $39.63. The monthly rate is determined by the promotion that was running at the date of purchase. Your membership will automatically renew every 30 days thereafter until you cancel.
Refund Policy

The above is from their terms of service page.

" all i had left in my account was the money for my son's graduation item's which are exspensive im disabled i am on social security as much as it cost to order all the cap &gown package,the class ring and graduation pictures i didn't mind the cost because he is the first of my children to graduate so it is an honor,but now because instant check ripped me off i dont know how im going to accomadate for the thinngs ive already ordered"

Can a friend loan you a few bucks?

"what do i tell my son most importantly!!!!! this should not be allowed to happen to people!!!!"

 Tell him you signed up for something without checking the terms of service.

This DOESN'T "just happen" to people, they blindly inflict this on themselves through carelessness.

In short, YOU Ripped yourself off.

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#2 Consumer Comment

Internet rule of thumb

AUTHOR: Flynrider - Phoenix (USA)

" I only signed up because they said they had a five day search for only a$1.00 so i signed up.  "

  Most of these "trial offers" are designed to charge you more than the $1 or $2 dollars they advertise.   It costs a company more than that just to process the $1 transaction.  If that's all they were getting, they'd be losing money.   Common sense tells you that there must be some other reason for the offer.   It is to get the credit/debit card numbers and then charge those who only see the $1 price and do not bother to read the rest of the  terms and conditions.  

  This kind of offer is common on the Internet, so next time you see something offered for $1 or $2, it is safe to assume that the terms and conditions of the offer will lead to much larger charges.


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#3 Consumer Comment

What kind of moral fiber do you come from?

AUTHOR: jessica - merrick (United States of America)

Do you not have any sympathy for this consumer whom you scammed? You actually have the nerve to come on this site and post a rebuttal against a woman that you robbed? Karma, that's all I need to say. Oh, and get my name out of that PUBLIC DATABASE THAT PORTRAYS EVERYONE AS A CRIMINAL. GO AHEAD PEOPLE, GO TO THIS SITE AND TYPE YOUR OWN NAME IN AND YOU WILL SEE THESE SCAM ARTISTS FOR WHAT THEY ARE. As for the woman who was ripped off, contact me via email and I will help you with what you need concerning yours son's graduation.
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#4 Consumer Comment

Educated Customer

AUTHOR: FlawOfFate - Phoenix (United States of America)

It really does sadden me that people can take their anger out on the customer service representatives (at Instant Checkmate). What you have to understand is the terms and conditions are there, you have to agree to them to create an account with them. It is not their fault that you don't read what you're putting your credit card information into. It is not them taking your money. It is you signing up for something, not paying attention, and getting angry at the consequences that you bring upon yourself. Those kids probably make minimum wage in a dying economy, and deal with people constantly yelling at them for something that they didn't sign up for. They don't take your credit card, sit at your computer, and search through peoples records. I'm sure their moral values are in check, are your reading and comprehension skills?
Their terms and conditions link (http://www.instantcheckmate.com/terms_conditions) is at the bottom of every page, as well as a disclaimer. Their customer service line is at the top of every page. This company is not fraud. It tells you exactly what you're going to pay in the terms and conditions. Their CSR's are even willing to read it to you, for those of you that are having trouble.
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#5 Consumer Comment

Jessica...

AUTHOR: Ken - (USA)

"AUTHOR: jessica - merrick (United States of America) SUBMITTED: Sunday, February 12, 2012POSTED: Sunday, February 12, 2012 Do you not have any sympathy for this consumer whom you scammed? You actually have the nerve to come on this site and post a rebuttal against a woman that you robbed? Karma, that's all I need to say. Oh, and get my name out of that PUBLIC DATABASE THAT PORTRAYS EVERYONE AS A CRIMINAL. GO AHEAD PEOPLE, GO TO THIS SITE AND TYPE YOUR OWN NAME IN AND YOU WILL SEE THESE SCAM ARTISTS FOR WHAT THEY ARE. As for the woman who was ripped off, contact me via email and I will help you with what you need concerning yours son's graduation."
Your line of thought is typical of much of our current citizenry that blame everyone but themselves for their problems.

The OP was NOT robbed by the company...she robbed herself and then whines about the mean old company that stole her money and failed to tell her they would do so.

If a person cannot read/comprehend the terms of a sites Terms of Service, they should get help before using the internet. Being disabled and on social security is not a valid reason for being careless and has NOTHING to do with what happened.  The OP is playing the sympathy card here.

Of course I'm sorry she lost her money, but hope she will use this as a lesson to use caution in the future.  Bailing people out, as you advocate, just continues the problem.



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#6 Consumer Comment

Typical

AUTHOR: jessica - merrick (United States of America)

It's not sympathy, it's what's called rightful, just and fair. The company clearly took a database that has nothing to do with criminal activity and scams people into paying for their services. And you come back at this response with BS about terms and conditions where the site instantcheckmate.com COMPLETELY LORES PEOPLE TO SIGN UP WITH A COMPANY THAT FIRST INITIATES A SCAM??? You are pathetic. People, go to this website and type your own name in and see for yourself. It will say that they have a criminal record on you no matter who you are where I know I have no criminal activity so why is my name in this scamming company's database. FRAUD! Don't throw your terms and conditions rebuttal at me! As I first said, karma. It shall come back at you two fold now. You are the CRIMINAL
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#7 Consumer Comment

Sorry, Jessica....

AUTHOR: Ken - (USA)

I have no idea, nor do I care, what the site is all about.

My point is (and was) that people need to exercise due diligence and take responsibility for their actions.  The OP never represented there was a problem with the site itself, just the billing she received, pretty much HER fault.

I have NEVER bought into the theory that it's always someone elses fault.

If that makes me a "CRIMINAL", so be it.  I'll still be careful to check out the "Terms" of ANY site I use.
BTW, what is "LORES?" Have a nice day and chill out.

Typical
AUTHOR: jessica - merrick (United States of America)
SUBMITTED: Friday, February 24, 2012POSTED: Friday, February 24, 2012
It's not sympathy, it's what's called rightful, just and fair. The company clearly took a database that has nothing to do with criminal activity and scams people into paying for their services. And you come back at this response with BS about terms and conditions where the site instantcheckmate.com COMPLETELY LORES PEOPLE TO SIGN UP WITH A COMPANY THAT FIRST INITIATES A SCAM??? You are pathetic. People, go to this website and type your own name in and see for yourself. It will say that they have a criminal record on you no matter who you are where I know I have no criminal activity so why is my name in this scamming company's database. FRAUD! Don't throw your terms and conditions rebuttal at me! As I first said, karma. It shall come back at you two fold now. You are the CRIMINAL

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#8 Individual Responds

LORES!

AUTHOR: jessica - merrick (United States of America)

Go back to school or at best, go to a dictionary before you open your mouth to once again be portrayed as the fool you are. As for thinking you are right again... Once again people, instantcheckmate.com LORES people into thinking they have a criminal database. They DO NOT. Scam from the get go and this JA can only find time to stick up for a fraudulent site about terms and conditions??? THERE ARE NO TERMS NOR CONDITIONS WHEN YOU ROB SOMEONE! And I don't chill out for anyone who robs people's hard earned money or for any ones useless two cents put in to stick up for what is wrong. Three fold... You're like a dog that returns to vomit. Enough said
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#9 Consumer Comment

Errr

AUTHOR: MochaG - Springfield (United States of America)

I sympathy for those who make a mistake and lose what they have, but there is always a limit. In this case, yes, it is partially fault from the company that advertise the "too good to be true" campaign. It is usually that way for any marketing ads anyway. But this does not mean that the OP is a complete victim. She obviously did NOT carefully read the ToS. I have to agree with Ken that the report written by the OP is throwing all the faults to the other (Instant Checkmate).

If you still claim that the word "LORES" is correct, you should go back to school yourself. That's what you are making a fool of yourself.

Lore (noun)
1. the body of knowledge, especially of a traditional, anecdotal, or popular nature, on a particular subject: the lore of herbs.
2. learning, knowledge, or erudition.
3. Archaic:
  a. the process or act of teaching; instruction.
  b. something that is taught; lesson.

loreless (adj)
1.  wisdom. See learning.

So I believe the word you are trying to use is "LURE" which means to entice or to attract.

PS: There is no verb form for "lore" by the way...
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