Submitted: Saturday, January 24, 2009
Posted: Sunday, November 08, 2009
Jolie
San Luis Obispo
U.S.A.
After six months of unsuccessful emails, regular mails (in which I included hard copies of my original order and their confirmation of my order), phone calls and filing complaints all over the internet (including the BBB), Kiteskiteskites has finally given me a refund with the lame excuse of "computer problems". Thank you for sites like this that let us consumers who are getting shafted get our complaints heard. I'm positive that being a vociferous "squeaky wheel" on the internet has directly contributed to my getting a refund. And although I finally did get a refund, I cannot with good conscience recommend Kiteskiteskites and that you should proceed with great caution if ordering from this company.
Submitted: Saturday, October 25, 2008
Posted: Sunday, October 26, 2008
Jolie
San Luis Obispo
U.S.A.
The BBB gives this company an F rating which means they strongly question the company's reliability. To date, the BBB has sent them 8 complaints from consumers (including mine) and kiteskiteskites.com has not responded to a single one. If you too have been ripped off by this company, speak up!! Let's get this all over the web so that our warnings will pop up all over!!!
Submitted: Sunday, November 08, 2009
Posted: Sunday, November 08, 2009
Jolie
San Luis Obispo
U.S.A.
The following is cut and pasted right from the kiteskiteskites.com privacy policy web page: "At kiteskiteskites.com , we put our customers first and take pride in offering our customers services that meet their individual needs. We appreciate the trust our customers have in kiteskiteskites.com and place the highest priority on our customers' privacy. As a kiteskiteskites.com customer, you can count on responsible treatment of any personal information you share with us."
Well don't believe it for one second. Devon Mazure has apparently taken revenge on my complaints and a make public my private information (email and address, plus more) on the internet. Devon is a completely untrustworthy business person.
Submitted: Sunday, November 08, 2009
Posted: Sunday, November 08, 2009
Jolie
San Luis Obispo
U.S.A.
Although I finally received a refund after 6 months of frustration trying to get through to this business (with voicemails, emails and regular mails), I have recently discovered that Devon Mazure has gotten back at me for using consumer complaint websites like this one by making my personal information public. This just reinforces my extremely low opinion of Devon's business practices. Had Devon responded in a timely manner to my inquiries I wouldn't have had to resort to online complaint boards. The lame excuse of "computer problems" doesn't cut it since I sent hard copies of my order and letters asking what was going on through the regular mail and I have the proof of delivery slips. So Devon, trashing me, posting my personal information on the web and trying to sound like poor little you is getting picked on is just proof of how low you can go.