LIFT SP
PO BOX 2468LFT
RIVERTON Utah
U.S.A.
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LIFT SP WHEN ORDERING TRIAL BE AWARE OTHER PRODUCTS WILL BE SENT, CHARGED TO YOUR CARD AND YOU CAN NOT RETURN THEM. EVEN UNOPENED RIVERTON Utah
1Author
0Consumer
1Employee/Owner
I ordered the trial and got laid off a couple of days later. The package came and I called to asked about returning it as I had not opened the products. A moisurizer that I did not order was enclosed with serum. I was informed I could not get a refund as the serum was FREE but the moisturizer as not and they needed to be used together.
Every dollar counts now and $30.00 for a product I did not order is outrageous. I still cannot find anywhere that says you have to get the moisturizer, and it is non refundable. I was told my card would not be charged for any other shipments. Do I believe them?
Bc
LOMA, Colorado
U.S.A.
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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: Conniea78 - Encino (U.S.A.)
SUBMITTED: Friday, February 13, 2009
POSTED: Friday, February 13, 2009
Hello my name is Falon. I'm the customer service manager for Lift SP's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact me directly. My email is falon@verifyyourorder.com or if you call our customer service line 1-866-897-2464. I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.
Falon, CSM
Lift SP
