• Report: #388268

Complaint Review: Net Detective

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  • Submitted: Wednesday, November 05, 2008
  • Last Posting: Wednesday, November 05, 2008
  • Reported By:The Woodlands Texas
Net Detective
1392 S. Woodland Blvd. Deland Florida U.S.A.

Net Detective, Net Detective Plus, Harris Digital Publishing, Deborah J. Stanley A Class Action Suit Is Needed Deland Florida


2Author 0Consumer 0Employee/Owner

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Robert of Heathrow, Florida stated in a recent complaint here that what is needed is a class action law suit. However, his contact information was deleted - which is unfortunate for so many of us who have been victims and can't contact each other.

Nothing can be accomplished by trying to deal direct with this company. I know this company is a complete scam because most responsible companies who encounter complaints will do the right thing and refund an unhappy customers money.

Why was I an unhappy customer? Because once I signed up for their services, I was unable to access a log on page. I was not able to use the services I had signed up for!

I would suggest that everyone having a similar experience contact the State of Florida's Attorney Generals Office and file a formal complaint. Perhaps then something will be done to investigate this company and put them out of business.

Telephoning them, emailing them or faxing them will get you absolutely nowhere.

Sadder but wiser
The Woodlands, Texas
U.S.A.

This report was posted on Ripoff Report on 11/5/2008 2:00:24 PM and is a permanent record located here: http://www.ripoffreport.com/miscellaneous-companies/net-detective/net-detective-net-detective-p-eed3a.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Update By Author

UPDATE! VERY IMPORTANT

AUTHOR: Sadder but wiser - The Woodlands (U.S.A.)

After I sent HD Publishing Group a "Formal Notice of Demand for Refund" they have just emailed me with a link to request a refund with an email stating: "AS STATED ON OUR WEBSITE WE GUARANTEE YOUR SATISFACTION WITH THE PROGRAM AND YOUR MONEY BACK WITHIN 90 DAYS OF PURCHASE." The forms are available at -

http://www.hdpublishinggroup.com/refund

After completing the form, they specified that it be mailed to
HD Publishing Group
Attn: Refund
1392 S Woodland Blvd.
Deland, FL 32720

Let's see what happens.......
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