• Report: #357809

Complaint Review: Planet Mobility

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  • Submitted: Thursday, July 31, 2008
  • Last Posting: Saturday, January 02, 2010
  • Reported By:anywhere Other
Planet Mobility
14986 Technology Drive Shelby Twp. Michigan 48315 U.S.A.

Planet Mobility Can shed some light on company Shelby Twp. Michigan

*General Comment: Attn: Zoya


2Author 1Consumer 1Employee/Owner

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As a "former" vendor for this company, I can shed some light on their work ethics. The reason shipments get "lost" or the blame is put on others is because they do not pay their bills to their vendors. The vendors in return do not ship the product until payment has been received. Many customers are even being told that items are being discontinued, when they aren't. I have received several phone calls asking if a particular item has been discontinued. Image their surprise when it has not been.

Long story short, I am no longer doing business or referring Planet Mobility to any of my customers.

Vendor
anywhere
U.S.A.

This report was posted on Ripoff Report on 7/31/2008 1:42:02 PM and is a permanent record located here: http://www.ripoffreport.com/miscellaneous-companies/planet-mobility/planet-mobility-can-shed-some-cbb67.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

The Actuality.

AUTHOR: Planet Mobility - Warren (U.S.A.)

This "vendor" is upset because Planet Mobility chose to stop doing business with this company, reason being that their merchandise was problematic and we were recieving complaints from our consumers whom purchased their products with us.
Planet Mobility has and always will hold the products we sell to the highest standards.

- Planet Mobility representative- Zoya B.
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#2 Update By Author

Vendor response

AUTHOR: Vendor - Wind Gap (U.S.A.)

How strange, Zoya. You state that you broke of contact with our company, however we have received several more orders that we are unable to process due to the current situation given in first response.

I understand the frustration that you are experiencing with negative feedback, but please state the facts truthfully. Your company cannot keep practicing the way that it does.
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#3 Consumer Comment

Attn: Zoya

AUTHOR: JCM - (United States of America)

Zoya,

You didnt choose to stop ordering from the vendor, what really happened is that the vendor wasnt getting paid. Also if you claim the prduct is bad, then why is Planet Mobility trying to sneak orders through 3rd party distributors to order? Exactly, keep it to the facts. If you really want to know, go ask Infamous Mike Woods.


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