• Report: #615588

Complaint Review: swipebids.com

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  • Submitted: Sunday, June 20, 2010
  • Last Posting: Thursday, September 02, 2010
  • Reported By: pegtrac — hope mills North Carolina United States of America
swipebids.com
22100 East 26 Avenue, Aurora, Colorado 80019 Internet United States of America

swipebids.com stole $150 from me and want give me my money back, Internet

*UPDATE Employee: Swipebids


1Author 0Consumer 1Employee/Owner

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I signed up for this website thinking it was for 11.95.  So after i sign up i am looking at all the bids.  I made a couple bids everytime the clock would run down to a couple seconds it would go right back up.  So i started reading the terms of use.  Realize that it is .50 cents a bid right.  So i get on the live chat to cancel mind you it has only been an hour i had an account with them.  So she tell me sorry you have to stay with us for 30 days and the package you choose is $150.  I asked her you charge my credit card $150 she said yes that is what you choose i said i didnt chose anything so we went round and round i told her i want my money back and she pretty much said i have to bid for 30 days and then if i qualify i may get my money back and it could take up to 90 day after i fill out this form and mail it in so now i am hoping my bank can do something tomorrow or the Better Business Bureau.  UGH this company...... and what is said Consumer Review is giving good reviews they need to recheck that

This report was posted on Ripoff Report on 6/20/2010 7:17:51 PM and is a permanent record located here: http://www.ripoffreport.com/miscellaneous-companies/swipebids-com/swipebids-com-stole-150-from-76a74.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Employee

Swipebids

AUTHOR: SwipeBids - (USA)

Good Afternoon Pegtrac,


My name is Jennifer and I am the Head of Customer Service for Swipebids. I assure you we do not unknowingly charge any credit card, please view the link of our final registration page.
https://www.swipebids.com/registration_pg2.php
At the time of your membership there was 3 out of 4 current sections stating the membership fee. You will see 1 right above where your information is inputted, 2 are off to the left and the last is right above the "Start Bidding" button, which will finalize your registration. Our site has recently made some changes and I would be more then happy to assist in your concern for a refund. Please contact me personally at jennifer@swipebids.com, please include your first/last name, user name, email address linked to your account, brief description as well as the link connected to this post. I look forward to hearing from you as I will ensure to provide you a positive resolution regarding your concern.

Regards,


Jennifer

Head of Customer Service


Our Winners: http://www.swipebids.com/all_past_winning_auction.php
Our World Vision Charity:
http://www.swipebids.com/world_vision_charity.php
Our Customer Service Page:
http://www.swipebids.com/contact.php




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