Report: #366514

Complaint Review: Tiger Direct

Submitted: Monday, August 25, 2008
Last Posting: Tuesday, August 26, 2008
Reported By: — Spring Grove Pennsylvania

Tiger Direct

tigerdirect.com Naperville Illinois 60540 U.S.A.

Phone: 800-888-6111
Web:
Category: Miscellaneous Companies

Tiger Direct Rebate never paid Naperville Illinois

1Author 0Consumer 1Employee/Owner

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I bought a graphics card 12/21/2007 on ORDER # W191813701012 and filled out all the forms and submitted them to their rebate company website 'World Wide Rebates' http://worldwiderebates.com

Customerservice@WorldwideRebates.com sent the following summary of my rebate registration information:

Tracking Number: 4516963229137122
Rebate Offer: $30.00 MIR on:
Rebate Item : XFX GeForce 8600 GT XXX 256MB DDR3 SLI Ready PCIe DVI Video Card
Rebate Award: 30.00
Final Award: 30.00

Their email is "undeliverable"

8 months have elasped and nothing - no rebate.

Tiger Direct "customer service" says there is nothing they can do about a product I got a rebate FROM and they refuse to do anything.

On www.worldwiderebates.com, there is no contact number or email you can use to reach them.

I will never buy another Tiger Direct product again. Every rebate procedure with their products is a hassle, but this is the first for no rebate being received at all.

Bob
Spring Grove, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 8/25/2008 8:47:52 AM and is a permanent record located here: http://www.ripoffreport.com/miscellaneous-companies/tiger-direct/tiger-direct-rebate-never-paid-8fzc8.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:

1Author 0Consumer 1Employee/Owner

Updates & Rebuttals

#1 Employee

We apologize....

AUTHOR: Tiger Direct Pat - Miami (U.S.A.)

SUBMITTED: Tuesday, August 26, 2008

We apologize for the inconvenience you have experienced. The manufacturers are who offer and pay out the rebates, so Tiger Direct does not have any bearing on the process. However, as we are dedicated to customer service, we have used the information you provided in the posting to contact the rebate company, and your claim will be paid. Please stand by for updates. If you have any other questions or concerns, please contact me directly at Patrice.Altine@tigerdirect.com.

Sincerely,

Pat A.
TigerDirect.com