On or around 10/01/2008, I saw an ad in a chiropractic journal and called Trinity Medical Solutions , leaving a message for someone to contact me because, I had a used Myovision 8000 that I wanted to sell. Within a couple days, Matt Carns called me and got my contact information and said that he would fax me a quote, bill of sale, & document to fill out and sign and instructed me to mail it back to him so that he could sign it. I asked how much my Myovision 8000 was worth and he told me $1500. He further said that he would not pay me until he received my device and got it checked out to make sure it was working in good condition. I contacted Matt Carns via phone and email and told him that I never got the documents. He told me that he just fired all his staff and he has new staff and they haven't been trained yet and that he would fax the document himself.
On or around October 27, 2008, I told him that I still hadn't received the documents and would mail out my device as soon as he sent me the documents. He told me that he would send it soon but he needed me to overnight my Myovision 8000 because he needed to include it in a deal that he was working on with a Dr. in Florida. He said that he would reimburse me for the shipping charges and to save the receipt. I over-nighted my device on 10/29/2009 via UPS.
Over the next several months, I communicated with Matt Carns via email and never got paid the $1500 plus shipping charges of $189.77.
At some point in November of 2008, Matt Carns shipped my device to Myovision so that they could transfer ownership and add a USB port.
Over the next 60 days, I contacted Matt Carns numerous times via email and telephone for payment status but he kept telling me that he hadn't been paid yet by the other doctor…and he would pay me soon.
On 01/30/09: I called and spoke to a representative at Myovision…and she said that my unit was indeed sold to another doctor and ownership was transferred in Dec. 2008. On
01/13/2009: I turned this mess over to my Office Manager, Jennifer, who documented several telephone conversations with Matt Carns and messages she left for him.
On 01/21/09, Jennifer left him a message stating the she expected a return call and would continue calling until she got one. He returned her call at 7:15 that evening. He told her he wanted to make a partial payment of $750.00 on 01/23/09. Jennifer told him that the only way we would agree to that would be if she typed up an agreement for his signature, acknowledging that it was only a partial payment and stating when the remainder would be paid. She also questioned him about whether or not he had sold the machine. He evaded the question, by stating “No one is buying anything right now”. He agreed to her terms. Jennifer typed up the agreement with a place for his signature and that of a Notary Public for the State of Colorado. She faxed him the agreement immediately.
On 01/30/09, when Matt Carns had not returned the agreement or called, she called him again. This time he claimed that he did not receive the agreement and asked that she fax it again. She attempted to fax it again on 4 different days, making Matt Carns aware each time that it would not go through. On 02/13/09, Jennifer called Matt Carns again and got him to verbally agree to pay the entire balance by certified check or money order within 10 business days, or she would be contacting the Better Business Bureau and the Georgia Chiropractic Association. Matt Carns said that was fair enough and he would send the money. He further asked for a reminder call on 02/19/09…which she did.
The funds were to be delivered by 03/03/09 by 5:00 pm, via certified check or money order. Today is 03/16/09 and no surprise, we have not been paid nor have we received any contact from Matt Carns.
We have now filed an IC3 complaint with the FBI. If this has happened to you, you can fill out a complaint at www.ic3.gov and the FBI agent assigned to the investigation will receive the complaint and contact you!
Dr. kvm
Alpharetta, Georgia
U.S.A.
Why file a report here? Ripoff Report is a permanent record! Other complaint sites copy our content then remove reports for money.
