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  • Report: #399735

Complaint Review: Washington Mutual

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  • Submitted: Tuesday, December 09, 2008
  • Last Posting: Wednesday, December 10, 2008
  • Reported By: — Everett Washington
Washington Mutual
www.wamu.com Nationwide U.S.A.

Washington Mutual this company is unknowingly letting someone take money out of my bank account once-twice a month. for a charge of $12.00 each time. Everett Washington


1Author 3Consumer 0Employee/Owner

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I have recently notice a charge made to my personal bank account, in which i did not make. the fraud title is MC-RESERVATION REWARDS (with a bunch of numbers that follow).When i first started to notice these, they didnt make any sense, and i thought they were acutally rewards. Somehow it just doesnt ad up. A few months ago, i went through something similar, where it says TRANSACTION TYPE: debit with out PIN. and someone took my card and made a bill charge through T-mobile. of a charge of $250.00. I caught that right away and got that taken care of. I basically had to "kill" my card, so no one else could made fraud charges, and now its happening again with my new card!!

Amberlu18
Everett, Washington
U.S.A.

This report was posted on Ripoff Report on 12/9/2008 11:29:41 PM and is a permanent record located here: http://www.ripoffreport.com/miscellaneous-companies/washington-mutual/washington-mutual-this-company-baf53.htm.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
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#1 Consumer Suggestion

Not a ripoff.

AUTHOR: Bankworker - PITTSBURGH (U.S.A.)

SUBMITTED: Wednesday, December 10, 2008

Washington Mutual didn't ALLOW someone to take money out of your account. The merchant submitted authorization for payment using your card number and the bank, therefore, is required to pay it. RESERVATION REWARDS is a subscription service normally established through vendors that customers normally use i.e. Amazon, FreeCreditreport.com, etc... Call the company and cancel whatever subscription they have you set up for and demand a refund. 1-800-732-7031. If they decline, file a dispute with your bank saying that you didn't authorize the charge. The bank is the middleman between you and the company. No bank ripoff here.
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#2 Consumer Suggestion

Not a ripoff.

AUTHOR: Bankworker - PITTSBURGH (U.S.A.)

SUBMITTED: Wednesday, December 10, 2008

Washington Mutual didn't ALLOW someone to take money out of your account. The merchant submitted authorization for payment using your card number and the bank, therefore, is required to pay it. RESERVATION REWARDS is a subscription service normally established through vendors that customers normally use i.e. Amazon, FreeCreditreport.com, etc... Call the company and cancel whatever subscription they have you set up for and demand a refund. 1-800-732-7031. If they decline, file a dispute with your bank saying that you didn't authorize the charge. The bank is the middleman between you and the company. No ripoff here.
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#3 Consumer Comment

YES YOU DID AUTHORIZE

AUTHOR: Laurie - Haslet (U.S.A.)

SUBMITTED: Wednesday, December 10, 2008

you either completed a survey or took advantage of $$ of your internet order.

YOU CHOSE NOT TO READ THE DISCLOSURE that stated you would be signed up for this membership program - when you did not cancel within the "trial period" as stated in the disclosure you would be billed a monthly fee.

The companies behind these worthless membership programs - KNOW that most people MAKE A CHOICE NOT TO READ THE INFO provided and take full advantage of it.

I have avoided getting caught by not taking survey's or the $$ off offer. These programs cost far more then the measely savings you get from the $$ off offer.
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