• Report: #517155

Complaint Review: buy.com

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  • Submitted: Thursday, October 29, 2009
  • Posted: Thursday, October 29, 2009
  • Reported By: Kumar — Riverside California United States of America
buy.com
85 Enterprise Suite 100 Aliso Viejo, California 92 Internet United States of America

buy.com Money never refunded and customer service not responding Internet


1Author 0Consumer 0Employee/Owner

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I bought one cordless phone of $35 and when I received phone it was defective. I send email and returned item. I never got my refund back. They always says we refunded money.
They asked me to send bank statement and when I send bank statement they stopped responding.

I send 4 emails and not one respond. I called customer service and they always tell "Your case has been escalated to higher authority"


I did not get my refund and 1 week is gone.

Buy.com ripping off people.

This report was posted on Ripoff Report on 10/29/2009 9:43:51 PM and is a permanent record located here: http://www.ripoffreport.com/miscellaneous-electronics/buy-com/buy-com-money-never-refunded-2c67f.htm.

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