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  • Report: #517155

Report: buy.com

Reported By: Kumar (Riverside California)

United States of America

buy.com Money never refunded and customer service not responding Internet

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buy.com

85 Enterprise Suite 100 Aliso Viejo, California 92
Internet
United States of America
Phone:  800-800-08
Web Address:  www.buy.com

Category: Miscellaneous Electronics


Submitted: Thursday, October 29, 2009

Posted: Thursday, October 29, 2009
I bought one cordless phone of $35 and when I received phone it was defective. I send email and returned item. I never got my refund back. They always says we refunded money.
They asked me to send bank statement and when I send bank statement they stopped responding.

I send 4 emails and not one respond. I called customer service and they always tell "Your case has been escalated to higher authority"


I did not get my refund and 1 week is gone.

Buy.com ripping off people.



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