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  • Report: #257987

Complaint Review: Iomega

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  • Submitted: Saturday, June 30, 2007
  • Last Posting: Sunday, July 01, 2007
  • Reported By: — el paso Texas
Iomega
iomega.com Phoenix Arizona U.S.A.

Iomega No Warranty Assistanc ripoffe Phoenix Arizona


1Author 1Consumer 0Employee/Owner

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I bought an Iomega 8gb micro mini, after 6 weeks this product crashed, I paid over $150 for this device. After going to the website several times I can not find any assistance for warranty issues. All product literature states a 1 year warranty, but the only point of contact is www.iomega.com. On the website Iomega gives not way to contact them unless you want to buy something. I highly urge you not to buy anything from Iomega, they do not want to hear from you after the sale.

Lee
El Paso, Texas
U.S.A.

This report was posted on Ripoff Report on 6/30/2007 8:22:13 PM and is a permanent record located here: http://www.ripoffreport.com/miscellaneous-electronics/iomega/iomega-no-warranty-assistanc-r-fq6q5.htm.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

I checked the site and you can even do a live chat with support

AUTHOR: Robert - Buffalo (U.S.A.)

SUBMITTED: Sunday, July 01, 2007

Here's the link directly from their north america page:

https://iomega-na-en.custhelp.com/cgi-bin/iomega_na_en.cfg/php/enduser/contact_confirmwarranty.php?p_slvl=14411&p_lva=18038&p_prod_lvl1=6

The only catch is that you have to select the product you have and enter the serial number to verify the warranty status.

There are several ways to contact iomega from the site including a LIVE CHAT.

I suggest you try the support page listed above.
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