Liquidity Services; Liquidation.com; Sold Damaged Goods as "returns" - should have been salvage! Cranbury, New Jersey

Many people who first get into Liquidation type business', sometimes expect things that they shouldn't.

I have been purchasing items from Liquidation.com for over 6 months now.

To assume that customer returns are working, is absurd. It clearly says in each of their auctions regarding returns, that they can be returned for something simple as the wrong color...... or because it is not functioning correctly. It also says that it may or may not come with any accesories or even the original box.

People tend to get into this type of business because they think they are going to make easy money on customer returns.

The problem you face, is that someone may take a laptop to a store and just say "I don't want it any more, the laptop is slow". The person making $7 an hour is going to say "ok"

However, the customer didn't mention the fact that they spilt coke on the keyboard and now the motherboard is fried.

You have to assume the worst when you buy liquidated items. You have to ask yourself if you are willing to pay %70 of retail for something that may not work.

I have lost 250.00 on 1 item before, because I couldnt fix it. However, I have also made 1000.00 on 1 item before because I took the chance.

They are good at 75% of the auctions on electronics to test the 4 categories of whether it powers on, screen shows an image, the frame is good and the screen is good.

Sometimes they don't..... Even if they do, it doesn't mean that there arent other issues with the item that those 4 tests don't show. Like over heating issues. USB ports not working, the fan not working, the cd rom not working etc.

I have had very minor issues with Liquidation.com however, I have had 95% good report with them.

as long as we agree that we are buying junk that is beyond repair. then you are correct this is not a bad company.

I will not buy anything from them again, I can do better going to garage sale.!!