• Report: #765849

Complaint Review: mitsubishi electric HVAC

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tuesday, August 16, 2011
  • Posted: Tuesday, August 16, 2011
  • Reported By: thomas — windsor Connecticut United States of America
mitsubishi electric HVAC
3400 LAWRENCEVILLE SUWANEE RD. Suwanee Georgia 30024 United States of America

mitsubishi electric HVAC design flaw- would not pay for electric control board $370.00 Suwanee, Georgia


1Author 0Consumer 0Employee/Owner

Rebuttal Box | Respond!

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
Mitsubishi Electric HVAC Mr.Slim 24000 BTU outside air conditioner unite which a snake enter the electronics compartment and shorted out the control board at a cost of $570.00.Mitsubishi refuse to pay for anything and said that my warranty was for one year which is true.I bought three unites 2 -9000 BTU and 1- 24000 BTU ON 10/11/07but did not use them until 7/08. Looking inside 24000 BTU unite when the repair man came to fix it you can see how easy small creatures can enter.No where in the manual states [beware of small creatures can enter your unite] which I would never have bought it.My complaint to the company that this was a poor design in my opinion and that they should at least paid for the control board at a cost of $370.00 I got a no for an answer.My two 9000 BTU unites when you take off the cover has much more protection from from creatures. I talk with my service department and they told me they have change the design on the 24000BTU unites which I believe for  more protection. Since 7/1/11 I have bought Tom cat glue traps to put under the unites and have caught three more snakes under the 24000 unite.So far I have spent $50.00 on these traps once they become wet they will not work. As a 75 yr  old man with disability, and a wife with health problems and needs to have dependable air condtioner I MUST  go out side EVERY DAY since 7/1/11 shut off the electric to the 24000BTU unite wait 15min. take off the top cover and hope no creatrues our inside and hope for the best and this is not the answer to the problem because at ANYTIME some small creature can get into this unite and destroy the electronic board while it is runnig.I believe the statements in this letter is the truth and I have PICTURES of the three snakes I caught by my unite and the pictures of the open tops on all  three unites. l say think twice before you buy MITSUBISHI THEY WILL NOT STAND BEHIND THERE PR0DUCT with problems like mine.

This report was posted on Ripoff Report on 8/16/2011 12:14:09 PM and is a permanent record located here: http://www.ripoffreport.com/miscellaneous-electronics/mitsubishi-electric/mitsubishi-electric-hvac-desi-edb41.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on mitsubishi electric HVAC

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.