• Report: #228677

Complaint Review: On Rebate, Tiger Direct

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thursday, January 04, 2007
  • Last Posting: Wednesday, June 20, 2007
  • Reported By:plymouth Connecticut
On Rebate, Tiger Direct
PO Box 440588 Miami Florida 33144 U.S.A.

Tiger Direct, On RebateOn Rebate, Tiger Direct On Rebate ripoff they claim they did not recieve my rebate. Miami Florida


1Author 0Consumer 1Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
I filed a rebate on Oct 7 2006 I did not recieve my rebate nor did I recieve a email saying they did not recieve the rebate information.

Sent them a Email on about 12/2/2006 not documented I did not save the email I sent them, No reply from them, on 12/24/2006 I sent 2 emails documented and saved, I also tried to call several times only to be left sitting on hold for 20 or 25 minuts.

Talked to someone 01/04/2007 they say that the rebate was never recieved and the woman was rude and told me it was to late anyway and I would not get my rebate because the time ran out.

"If you do not like your job then quit"

When I checked the status of the rebate on there site there was a check mark next to payment sent, Now it has an X next to it.

The payment was supposed to be made via paypal.
I have called TigerDirect, I even Called Intel to let them know of the problems with Tiger/OnRebate but no one cares, they will continue to screw people out of there money and I hope that someone does file a class action lawsuite.

Lesson learned from this. Document everything and send It Return reciept because if you don't they will screw you.

I think they sort out the ones that are not return reciept and claim they did not get them "more money for them".
I will make one more small purchase with a rebate on it so I can see if I get ripped off again.

If I do I will no longer do business with tigerdirect nor will I purchase anything with OnRebate associated with it

Jeffery
plymouth, Connecticut
U.S.A.

This report was posted on Ripoff Report on 1/4/2007 9:53:57 AM and is a permanent record located here: http://www.ripoffreport.com/miscellaneous-electronics/on-rebate-tiger-dire/tiger-direct-on-rebateon-reba-cb9b4.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on On Rebate

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Help with your rebate

AUTHOR: Alex - Miami (U.S.A.)

Dear Customer:

We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to achieving a resolution for you as promptly as possible.

Sincerely,

Alex
Tiger Direct Customer Service/Web Response
Respond to this report!
What's this?

Advertisers above have met our
strict standards for business conduct.

Light