Report: #214649

Complaint Review: The Travel Insider, Mr. David M. Rowell

Submitted: Saturday, October 07, 2006
Posted: Saturday, October 07, 2006
Reported By: — Jupiter Florida

The Travel Insider, Mr. David M. Rowell

17321 N.E 31st Ct Redmond Washington 98052 U.S.A.

Phone:
Web:
Category: Miscellaneous Electronics

The Travel Insider, Mr. David M. Rowell ripoff, defective SIM Saver, Company, Rowell would not reimburse Redmond Washington

1Author 0Consumer 0Employee/Owner

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4/23/06 ordered SIM Saver from The Travel Insider though PayPay. Received product within one week. SIM Saver did not function as promised. Instructions were at best poorly written. Sent multiple emails to Mr. Rowell with only curt replys and insults. Spoke with Travel Insider returns dept and was instructed to return item. Returned SIM Saver 5/29/06 as per instructions. Made follow-up call and was told I would not get refund. I declined offer of replacement SIM Saver. There were no apologies from this company and they were total failures in customer service. Have not been this disgusted with any online service in 20 years!!!

Al
Jupiter, Florida
U.S.A.

This report was posted on Ripoff Report on 10/7/2006 10:48:23 AM and is a permanent record located here: http://www.ripoffreport.com/miscellaneous-electronics/the-travel-insider-m/the-travel-insider-mr-david-4542b.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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