• Report: #228745

Complaint Review: Tiger Direct - OnRebate

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  • Submitted: Thursday, January 04, 2007
  • Last Posting: Friday, June 29, 2007
  • Reported By:Franklin Wisconsin
Tiger Direct - OnRebate
onrebate.com Miami Florida 33144 U.S.A.

Tiger Direct - OnRebate OnRebate a total RippOFF in bed with TigerDirect!! rebate ripoff Miami Florida


1Author 0Consumer 1Employee/Owner

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8/10/06 I ordered an iRiver mp3 player from TigerDirect and followed all the directions explicitly. On the OR website, the rebate was accepted 8/30/06. I've inquired multiple times with email, and got no response. No answer on telephone calls after LONG waits on hold. Tigerdirect says 'they can do nothing'.

Tigerdirect has got to be in bed with these people and schemes to keep from paying the rebates promised and owed. This is A TOTAL RIPPOFF. Buyer BEWARE.

If you don't find the price good enough WITHOUT the rebate with TigerDirect, DON'T BUY IT!!!

Me, I'll NEVER buy from TigerDirect again.

Bob
Franklin, Wisconsin
U.S.A.

This report was posted on Ripoff Report on 1/4/2007 2:50:31 PM and is a permanent record located here: http://www.ripoffreport.com/miscellaneous-electronics/tiger-direct-onrebat/tiger-direct-onrebate-onreba-fwe88.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Help with your rebate

AUTHOR: Alex - Miami (U.S.A.)

Dear Customer:

We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to achieving a resolution for you as promptly as possible.

Sincerely,

Alex
Tiger Direct Customer Service/Web Response
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