TIGER DIRECT ZERO customer service /follow up /attention to detail! Miami, Florida

 Original Order for a Blue tooth device: December 09,2010 a Friday.received the  product on Dec. 16th DID NOT WORK  I  when called for a return "authorization"  WAs told I did not know how to work the product!! by.. AN IDIOT on their phone!  Sent product back and waited 2 weeks - NO communication from company when called again ( 2weeks later?) they  said I had received product.. SO AGAIN go through the fact it  did  NOT WORK and was returned.. -- then they check and OH!! No , the replacement is back ordered! Also,  On this call extended  warrenty purchased..- seems logical I may not be able to trust their   company??

REceived the  item Finally today, JAN 20,2011..THey sent a blue tooth with one  jack shape for plugging in to charge and a  completely DIFFERENT CHARGER!  EQUIPMENT I HAVE PAID FOR IS totally UN-usable!

IT took 3 4 calls to get some  smart a** to say he would email a return label!   I I will ALSO CALL Bridgett WIlliams in the AM of Friday Jan 21,2011 THEY owe me money  and EQUIP!