Report: #547608

Complaint Review: West Coast Power

Submitted: Wednesday, December 30, 2009
Posted: Wednesday, December 30, 2009
Reported By: CaveatVendor — Ames Iowa United States of America

West Coast Power

702 Kentucky St. #153 Bellingham Washington 98225 United States of America

Phone: 1-888-898-3362
Web: www.westcoastpower.net
Category: Miscellaneous Electronics

West Coast Power Dena Import & Export Ltd False Advertising Bellingham, Washington

1Author 0Consumer 0Employee/Owner

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I purchased a battery which was incorrectly advertised on the website of West Coast Power as being a replacement for battery model EV12. This is not true as the battery I received was a 6-cell battery, not a 12-cell as the EV12 is.

I returned the item, and not only did they decline to pay for shipping, but they had the balls to charge me a 15% "restocking" fee! This despite their claim of "Full Money Back" on their webpage.

After I advised them of the error in advertising, they still were selling it as a replacement 30 days afterwards. After that much time is is not an inadvertent mistake but false, deceptive and misleading advertising

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This report was posted on Ripoff Report on 12/30/2009 1:33:32 PM and is a permanent record located here: http://www.ripoffreport.com/miscellaneous-electronics/west-coast-power/west-coast-power-dena-import-6ca44.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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