Report: #796821

Complaint Review: Bill Logan, Customer Service Mgr.

Submitted: Thursday, November 10, 2011
Posted: Thursday, November 10, 2011
Reported By: Anonymous — Leominster Massachusetts United States of America

Bill Logan, Customer Service Mgr.

P O BOX 461231 Los Angeles California 90046 United States of America

Phone: 800-660-4347
Web:
Category: Miscellaneous Office Services

Bill Logan, Customer Service Mgr. DIGITAL IMAGINING PRODUCTS Young Bill pretended to be a customer manager with our copier company. Los Angeles, California

1Author 0Consumer 0Employee/Owner

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Received a phone call from Bill Logan who represented himself as a customer service manager at Ricoh/Ikon, our actual copier company. Per Bill, their company failed to send out a notice re: a price increase for balck toner. He said that the price increase went into effect on 10/15/11, however, he was going to honor the lower price of $298.00 instead of the increased price of $341.50 for this order only.

I thought the call as legitimate (actually from our copier copy and placed the order. They did send out one balck toner cartridge to the tune of $341.50.

I will be sending back the black toner cartridge to them via UPS.

Don't be scammed by this company.

This report was posted on Ripoff Report on 11/10/2011 12:24:58 PM and is a permanent record located here: http://www.ripoffreport.com/miscellaneous-office-services/bill-logan-customer/bill-logan-customer-service-m-500bc.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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