I too is losing my home because of ASC me and my husband have been trying to get them to work with us but they won't!
ASC brought our loan a year ago from another company we were ahead with our monthly payments by a month and kept it that way, until ASC brought the loan. We were never notified that our loan was sold by either company and were wondering why we didn't get the monthly statement to make the payment so w called our orignal company who then told us that the loan is no longer with them and that it is with ASC and gave us the number to call them when we did they said that we are behind and that they did send us a letter letting us know that they are the new carriers, Ok we made two payments in one month but no soon we made that payment we were getting calls saying that we were late I told them that the payment is in the mail, they said ok but your still late after hearing that I told what do you mean Im still late we are located in Hawaii I sent the check in 2 weeks before the late payment date, they inturn told us that we need to send them 2 checks a month to stay current or we will be late.
I in turn told WHAT do you mean by that everyone has a grace period and you guys are calling on the first of the month telling me Im late hello have you heard of postal mail or what it takes 7 days to reach you which leave another week before the late payment. They said well that is the rules, I said ok since then we have been late because we get paid on the 15 and the 30th of the month.
Since then they have called every month on the first even though they were getting thier payments. Now my husband business has been slow and I have been working and making the payments no matter what, Now its2 years later and I happend to have gotten hurt at work and is on workmans comp. I had called the company to make arrangements to pay $200.00 a week sinc that is how I get paid ASC said no we need full payment I looked at my husband and told him if we do it that we will be late in our payments and occur late payments, why won't they accept the $200.00 a week that would put us head being that our payments are oly $624.00 a month. Ok now we sent in a $1200.00 dollar check to the company and they accepted it and continued to pay the mortgage monthly payments until they called and said we owe them $4,500.00 because they added another insurance on top of our homeonwers insurance along with a hike of ourmortgage from $624.00 to $1200.00 which doubled, now a month later they tell us that the house is going into forecloure and the only way to get out is to pay the $4500.00.
What I dont get is 4 months ago I sent them a money order for $1300.00 and sent them 2 other payments of $643.00 before they put it into forclosure which means we caught up with all the payments and all the late fees and today they are saying we owe them $4500.00 and that the house is going into foreclosure in Feburary and if we have questions o take it up with thier attorney. I called thier attorney and they receptioist says they are not acceptting any calls from any whose home is in forclosure and to call the mitigation department so I did and we worked something out but it still does not sound right after reading all of this here I don't think I wanna go into mitigation with them because of the fact that when calling them a representitive will say we didn't recieve it and that it is not in the computer as I get all the time when I call the company.
I finally asked them why is there so many different addresses and states that thier mail come from, all I got was because we are branched out all over the world ok but why cant one state take care of x amount of states because each letter or mail that we recieve come from a different address and state that all of thier posting are not getting to each branch, the representive says I don't know how weired is that...
I get the feeling something is up and it's not right! So I figure the only way changes can be made and a class act action suit can be filed is by an attorney that would take these cases and by everyone signing a petition for this company to be taken to the supreme court. I am willing to sign one, but because I am in Hawaii it needs to be started there on the Mainland (USA) where ASC's main company is at. Please if anyone does start a petition and gets an attorney to take these cases please I ask that you all let me know and you can reach me (((ROR redacted)))
( Please do not remove my email, I would like to be kept informed).
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. Thanks