Chase Home Finance JP Morgan Chase, Chase Home Lending Refusing to send me an esgrow check I can cash from the sale of my home. Columbus, Ohio

My husband & co owner of my home passed away.  A few months later, I sent them a death certificate.  About 9 months after sending the death certificate, I sold our home.  Chase refused to remove my husband from the account & sent the check in BOTH our names so we BOTH had to sign it.  When I called requesting what I could do with a check made out to a dead man, they said they would change the account & send me a new check if I filed their lengthy paperwork, which had to be notarized & cost money to send.  I did this TWICE because they refused to accept it. 

After they requested the paperwork a third time (I filed an investigation with them), I filed in small claims court.  Now they are refusing to send me a check (the check to my late husband was dated January 2011 & I began this process dilligently after being told my bank would not process the check February 2011) stating I need to contact the bank I have my accounts with, this is an issue with them, NOT CHASE.  This was the same person that requested I remove my husband's name from the account the third time.  My account with Chase is closed, the loan is paid off. 

Why wasn't I told this February 2011?  Why did they request I spend so much time & wasted energy? They would rather hire an attorney then pay me my money.    I will never finance anything through Chase as they are using their status & size to steal my esgrow money.  Now I have to take off work & deal with these rude people in court.  Thanks, Chase.