Report: #32608

Complaint Review: Citifinancial Mortgage Company Inc

Submitted: Tuesday, October 15, 2002
Posted: Tuesday, October 15, 2002
Reported By: — Fontana Ca

Citifinancial Mortgage Company Inc

14415 South 50th Street Suite 100 Phoenix Arizona 85044 U.S.A.

Phone:
Web:
Category: Mortgage Companies

Citifinancial Mortgage Company Inc. rip-off tricked and lied to us by taking multiple payments Check-By-Phone Phoenix Arizona

1Author 0Consumer 0Employee/Owner

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Made arrangements to make payments Check-By-Phone on the 4th and 31st of October. Company did the Check-By-Phone transactions on the 6th and 7th of October, with the 31th still pending.

when my wife confronted them with the error, they claim that I (her husband) approved the second transaction. Since I don't have authority to acess HER CHECKING ACCOUNT, I made no such promise.

I am currently unemployed and cannot make any financial decisions, I just add my unemployment check to the pot.

After arguing with FOUR representatives, they said they would refund the second amount WHEN WE PROVIDE PROOF from the bank that the transaction occurred. This will take the bank 5-7 days before our statement arrives.

Donald
San Bernadino, California

This report was posted on Ripoff Report on 10/15/2002 1:09:22 PM and is a permanent record located here: http://www.ripoffreport.com/mortgage-companies/citifinancial-mortga/citifinancial-mortgage-company-5e5m6.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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