Several years ago, when Countrywide bought my loan, I was not informed for six weeks and two payments had gone to the selling lender. Trying to find out where my payments were and talking to the phone clerks at Countrywide was a nightmare. I never got the same answer twice nor did I ever talk to the same person twice.
With my original lender I simply called, spoke to my "personal" loan rep and got a straight answer. Eventually the nightmare that is Countrywide forced me into bankruptcy.
Now it seems that Countrywide's poor business practices have come back to bite them in the behind, and there's a possibility that they will be filing bankruptcy. The sad part of it is they will be taking the customers they will foreclose on and the employees they lay off, who may be forced into bankruptcy or foreclosed on, down with them.
All we can do is hope that the "leaders" of this company end up is a jail cell next to the Enron guys.
Gayle
las vegas, Nevada
U.S.A.