Sorry this is so long but were talking 7 years of fighting.
O.k. Here goes my story.
In March of 2000 our original mortgage company sold us to non other than GMAC and it only took them 30 days to start the screw up process.
In April, they reduced our monthly payment based off their Escrow Analysis. 30 days later,they reduced the monthly payment again due to Escrow Analysis(2nd one in 30 days) In Jan. 2001 based off the new Analysis they issued us a check stating Escrow Surplus & that they would be reducing our payment yet again.
In 2001 we really never heard anything from GMAC, seems things were going great but. in 2002 they reported there was an escrow shortage and started requesting large sums of money along with increasing the monthly payments.In 2003 their letter stated they had not gotten our payment, would like the payment & late fee sent within 30 days or we could loose our home and they suggested that we enter into a Special Forearance, Loan Modification, Short sale or deed in Lieu of FOreclosure.
Every 2 weeks after that we started getting letters stating we were farther and farther behind and the amounts being owed just continued to increase EVEN though, we had proof of all payments sent and cleared by the bank.
ANYWAY as time went by we did give in and entered into their "Special Forebarance". From that point on, every penny we sent this company was sent WESTERN UNION so we would have 100% proof beyond a shadow of doubt, they got what they wanted when they wanted it. we still received letters and calls stating that we were behind on payments. Anyway. mid stream through this Special Forebarance process, GMAC decides to do a Loan Modification.
We later found out that they took the large sum of money and higher payments and put it in a MISC. field in our account, never applied any of it, increased our loan amount for the modification, charged us attorney fees and many other fees, and then informed us that our new payment would be higher each month.
Within 2 weeks of the Loan Modification we rec a new payment book reflecting a lower payment than what the documents stated.
Over the next 6 weeks they sent us 2 more payment books, both reflecting different info. that the original & different for documents.
IT GET'S WORSE
We then received a letter from our homeowner's insurance company stating that we had been cancelled due to non payment.
The date is now July 27,2004.It was re-instated 8-31-2004.
Late Feb.2005 the new Escrow Analysis says we were short and payments would increase.
PLEASE KEEP IN MIND WE ARE STILL SENDING EVERY PENNY WESTERN UNION for PROOF.
Aprl 15th 2005 rolls around and we were contacted at work sayng we owed a large sum of money again because they have not gotten our payment and we have a few hundred dollars of late fee's.
We then turned to HUD for assistance, needless to say after we were given a case worker and told they would call she would investigate the issues and get back with us, NO RETURN CALL. I called and called daily and weekly never getting a human but I left plenty of voicemails.
Finally in Sept.2005 I told GMAC I had had enough and was not sending another dime until I had face to face contact with someone local. Needless to say we were served foreclosure papers in December 2005.
The home has been postponed twice from the Sheriff's sale, the Appraisel value listed by them decreased 33% (over $35,000)in a 3 month time period.The County Assesor office can tell me that homes in that county DID NOT decrease in value between Jan. and March of this year so I am still trying to find out that one.
Last week I was told by GMAC'S attorney that the sale set for March 27th was postponed due to the fact GMAC did not have all their paperwork together and they would let me know when the new sale date would be. They say 3rd time is a charm! Oh by the way, we do not have an attorney,we do not have the extra $30,000 we were told it would take to just get started filing against them and have lost the $$ thousands in equity.
So 2 months ago we moved to a rent house.
If anyone has taken the time to read all of this and feel you have information that might help us in anyway, we would love to hear from you.
Cathleen
Okc, Oklahoma
Why file a report here? Ripoff Report is a permanent record! Other complaint sites copy our content then remove reports for money.
