Home Assure After telling me that I could pay 50% up front, the company insisted on a full CASH payment being wired to them before they would do any work. The loan mediator that they assigned to our case did very little to help us. I asked to have a different mediator assigned but was told that was not possible. I had to negotiate the loan repayment plan with the lender without the mediator. No refund. Internet

The company promised that they would negotiate with my mortgage lender to get me out of foreclosure. I had to complete the negotiations as our mediator completely abandoned us.

After telling me that I could pay 50% up front, the company insisted on a full CASH payment being wired to them before they would do any work. The loan mediator that they assigned to our case did very little to help us. I asked to have a different mediator assigned but was told that was not possible. I had to negotiate the loan repayment plan with the lender without the mediator.

I have asked for a full or partial refund of the $2,500 fee but have been ignored. Do not waste your money with this company. Do not send the full payment in advance.

Carol
Atlanta, Georgia
U.S.A.