• Report: #234670

Complaint Review: New Century Mortgage

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  • Submitted: Tuesday, February 06, 2007
  • Last Posting: Monday, March 05, 2007
  • Reported By:Indio California
New Century Mortgage
18400 Von Karman, Irvine California 92612 U.S.A.

New Century Mortgage Harassing phone calls on mortgage payment that isn't even late! Irvine California


1Author 1Consumer 0Employee/Owner

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I recently refinanced and my new mortgage company has become New Century Mortgage. The refi closed escrow 2 weeks ago and for the last week and a half I have been receiving phone calls every morning at 7am. When I try calling the number they leave on the message it informs me they are seeking collection, and puts me on hold.

I am given 2 options ("Press 1 if your payment is more than 1 month late, or Press 2 if your payment is more than two months late!) - keep in mind, escrow closed 2 weeks ago!

Just this morning a guy by the name of Chris called and spoke with my wife. He was rude and abrupt and just said my name - when she informed him I was unavailable, he gave her a number to call and hung up. When I returned the call, I was given the same 2 options. My payment is not even late - it isn't even due until March!! This is a total outrage!

Jason
Indio, California
U.S.A.

This report was posted on Ripoff Report on 2/6/2007 11:53:17 AM and is a permanent record located here: http://www.ripoffreport.com/mortgage-companies/new-century-mortgage/new-century-mortgage-harassing-wddwa.htm.

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#1 Consumer Comment

There on the verge of filing BK

AUTHOR: Trevor - San Juan Capistrano (U.S.A.)

Your loan would then hopefully be serviced by a more ethical company (if it exists). That is ridiculous for them to be calling you like that.
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