• Report: #516093

Complaint Review: quicken loans micheal boven

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  • Submitted: Wednesday, October 28, 2009
  • Last Posting: Wednesday, October 28, 2009
  • Reported By: quicken loans — reeseville Wisconsin USA
quicken loans micheal boven
27555 farmington farmington Michigan United States of America

quicken loans micheal boven don't pay $500 to start loan ripoff..told me they would contact me when they were going to take out money from checking acct they did not,,,now overdran farmington, Michigan


2Author 0Consumer 1Employee/Owner

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They said (micheal boven) that they would contact me prior to deducting $500 dfrom checking acct to start loan process...talked 3 times to boven and he said he would call me..oct 24 canceled the process by phone and email...oct 25th confirmation letter came that we were accepted...deducted the money....never let me know and i talked to him 3 times also canceling the process

This report was posted on Ripoff Report on 10/28/2009 7:44:05 AM and is a permanent record located here: http://www.ripoffreport.com/mortgage-companies/quicken-loans-michea/quicken-loans-micheal-boven-d-54826.htm.

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REBUTTALS & REPLIES:
2Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Update By Author

QUICKEN LOANS REIMBURSES US

AUTHOR: quicken loans - reeseville (USA)

QUICKEN LOANS ADMITTED TO THE ERROR OF NOT NOTIFYING US WHEN THEY TOOK MONEY OUT OF OUR CHECKING ACCT..3.45PM 10-28-2009 A MR BRET HUDSON CALLED FROM QUICKEN LOANS AND HE SAID THEY WERE REFUNDING THE $500 BACK TO OUR CHECKING ACCOUNT...THE ERROR WAS ON THERE PART.


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#2 Employee

Response from Quicken Loans

AUTHOR: Kelly at QuickenLoans - Livonia (USA)

Hi everyone -



An update here - we have spoken directly with this client and their money has been refunded in full. Our clients are important to us and after working with the client and Michael (the banker), this issue has been completely resolved.


If anyone has questions, please feel free to contact me: Kelly@QuickenLoans.com


Thanks,


Kelly


Quicken Loans


Kelly@QuickenLoans.com


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