When Michael Flowers of Reliance First Capital contacted me a few months ago to help refinance my home, I should have gone with the feeling in my stomach and known what he offered was too good to be true because it was.
This company made a lot of promises it could not keep. They asked me right up front for $400.00 for an appraisal. That is when I got that funny feeling.....but I went ahead and paid it anyway. This man made it seem like my refinance was a sure thing and that we were approved. When the appraisal initially came back they made it seem like everything was okay and we were a shoo in for a loan. We felt a little apprehensive because we had done a refinance before and Michael was not asking us right away for documents that a "Senior Mortgage Analyst" would ask for right away. Also this person encouraged me not to pay my mortgage for the next two months because of the refinance. Thank god I have some sense and did not listen to him on that advice. Initially, this man called us constantly even at work.
All of the sudden I didn't hear from him for awhile, and he would not return my phone calls and when I finally did get him all of a sudden there was a problem.....they didn't know we had a second on our house which was not true we were very up front about that. He than asked for another $100.00 to try to get my credit union to do some type of report but for sure we would get that back also. We never did and I never spoke to that man again.
I ended up being in contact with his boss, Laverne Hays who was a little better. Not sure how much of an honest person she was though. She ends up telling me another story about how my appraisal did not come back like they thought it would. When I complained about Mr. Flowers being unprofessional she said he no longer worked there. Well I called his number on and off for the next few weeks just to check and his voice still came on voice mail. I've read other reports on this company and these people are just disgusting. They rip off innocent people like us. Five hundred dollars is a lot of money for us and good god what if we listened and didn't pay our mortgage? When I spoke to another refinance agency that is legitimate he said someone should never ask you ahead of time for an appraisal fee. That is what I thought. Please if you have any sense do not ever deal with these so called human beings.
