Washington Mutual Home Loans Refuses to get paid on time Phoenix Arizona

It seems all the horror stories about WaMu have their basis in truth.

When I bought my home I signed up for WaMu's automatic debit - where they automatically take my payments out of my bank account each month. I set it up for the 8th of the month so that it would be paid a week before the grace days run out to avoid any late fees. That was three months ago.

So far they have not debited a single payment and I had to send them payments on my own. If I were not watching my bank account like a hawk it would be easy for them to start hitting me with late fees for their nonperformance.

When I complained about their inability to put the payments through I get the story "we can put it through any time we want" - even if I get a late fee of $40 a month for the privilege. They screw up and I get penalized - that's the Ripoff.

Steve
Tucson, Arizona
U.S.A.