carvinhistory.com
Internet
United States of America
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carvinhistory.com carvinchecks.com scam Internet
*Consumer Comment: They sent me a death threat
1Author
1Consumer
1Employee/Owner
I authorized a $2.95 charge to check on a VIN number. The search returned no information. That was January 18, 2012. I received an email with my account details the same day, but no functioning return email and no contact email on the site.
I tried to contact the site thru email to complain that it was a waste of my money, and was going to leave it at that.
The $2.95 charge appeared on my account the next day, January 19, 2012. When I checked my account balance this morning, January 23, 2012, I found an unauthorized charge of $29.95! That charge was dated January 21, 2012 and you better believe I am getting my bank to stop it in the morning!
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REBUTTALS & REPLIES:
1Author
1Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: Car VIN History - (United States of America)
SUBMITTED: Tuesday, January 31, 2012
POSTED: Tuesday, January 31, 2012
Hello there,
I work for CarVINHistory.com. I’d first off like to apologize if your experience with our site and company wasn’t satisfactory. I would like to clarify that we have access to one of the largest databases in the country, which provides federal, state and local details as well as insurance, court claims and much more in order to provide customers with the most up to date information available.
The $29.95 membership fee includes 5 search credits, and also access to top quality resources related to vehicle recalls, air bag deployment and much more. After much research, we have discovered that customers enjoy the ability to try services before they commit to the full cost of the service. Here at CarVINHistory.com, we do exactly that, we offer a very low price to our customers to try our service out, if satisfied the customer is billed for the full amount of the monthly service as we assume you would like to keep our services past the trial period. Additionally, banking and credit card regulations require all companies, including CarVINHistory.com, to state charges directly beside where a customer fills out their credit card information.
With that being said, please reach out to me at relations@carvinhistory.com, so I can personally handle this inquiry. Please be sure to provide your full name and email address used at the time of sign up, so we can reach a happy resolution with utmost efficiency. Please allow 48 business hours for a response.
I look forward to hearing from you,
Customer Relations
CarVINHistory.com
#2 Consumer Comment
AUTHOR: Baldguy96 - The Hills (U.S.A.)
SUBMITTED: Wednesday, March 07, 2012
POSTED: Wednesday, March 07, 2012
This is a letter I received from one of their employees today:
nah.. you don't know me.. but i know who you are.. i have all your informations.. your name.. your address.. your card number and the cvv as well.. you know what? f**k you too! and you can't get away from me.. i will charge your account as much as i want.. so you f****ing ***tard show me some respect ok? don't mess up with me.. niggas will kill you.. i
swear...ryuzakimadrigal@yahoo.com (googled and came up with Aldrin M.)
Also as far as the comment from relations@carvinreport.com
I find it strange that he says that they "assume"..that you would want to continue with their service.Well they ASSUME wrong!!! What other company assumes that after you buy something from them that you want more and then charges you for it without your permission.
