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  • Report: #335271

Complaint Review: Abaco Moving & Storage, Inc.

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  • Submitted: Wednesday, May 28, 2008
  • Last Posting: Wednesday, December 10, 2008
  • Reported By:West Hollywood California
Abaco Moving & Storage, Inc.
6172 Bollinger Rd #304 San Jose California 95129 U.S.A.

Abaco Moving & Storage, Inc. Quoted a price and set the price was firm and it wouldn't change, basically had additional add-ons San Jose California


1Author 0Consumer 0Employee/Owner

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I have used movers in the past and I have always tried to check them out but unfortantely this company is another bad moving company. After getting several bids for a mover, they were in the mid-to high range so I thought it was safe pick. I went over my items very carefully and I was told the bid would not change and they were not a company that gets there and starts uping prices and adding additional charges at every turn.

Well, that was exactly the case. I was told that my boxes were not medium--they were large. On my inventory list-I had 10 large boxes, 30 medium and 10 small boxes, according to Abaco, my meidum boxes were low and heavy on the large boxes. I was never told this in my orginial estimate. They wanted to charge me another $500 and not to mention, the way there were handling the situation, I lost all trust and confidence in their abilities. My stuff was loaded on to another ticket and then it would loaded on to another truck from there. They gave no assurance that my belongings would be handled carefully and basically told me all my nice furniture was at risk--since it wasn't shrink wrapped.

Anyhow-I have moved all over the US for my job and never experienced such a screwed up company. I plan on filing a complaint with the Better Business Bureau and whoever else I can. Please beware.

If you go on their website, they do everything that they claim don't do!! Following the same practices as rip-off movers, check out their website. They contradict everything they stand for.

When I spoke to the operations manager, his quote was "This is America, You Can Do Whatever You Want." -Meaning I had the write to protest it, I guess. I mean what is the point of having somebody give you a binding, so they say contract, when they get there and just change the pricing. The lack of professionalism was unbelieveable. I am disputing my deposit with my credit card company and will not pay their deposit, when they voided and null the contract when they began uping the price by $500.

Abaco Moving & Storage Inc.
6172 Bollinger Rd #304
San Jose California 95129

Tschuetz
West Hollywood, California
U.S.A.

This report was posted on Ripoff Report on 5/28/2008 6:22:18 PM and is a permanent record located here: http://www.ripoffreport.com/moving-companies/abaco-moving-storage/abaco-moving-storage-inc-q-8b655.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
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#1 Owner of Company

Customers can feel secure and confident with Abaco Moving & Storage.

AUTHOR: Max Baker - Canoga Park (U.S.A.)

Abaco Moving commitment To resolve any and all issues is well demonstrated. Abaco Moving truly cares about its customers and make every effort to provide an excellent level of service. Our investigation of this specific matter reveled that the the customer had additional items and larger size containers. The adjustment to the price was given to him PRIOR to any loading or packing. Abaco Moving provides guaranteed prices according to item list provided by the customer. When a customer chose to add items it is only logical that an adjustment to the price.
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