• Report: #692880

Complaint Review: The Moving Company

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  • Submitted: Wednesday, February 09, 2011
  • Posted: Wednesday, February 09, 2011
  • Reported By: hankukin — Sierra Vista Arizona United States of America
The Moving Company
8221 Preston Court, Suite B Jessup Maryland 20794 United States of America

The Moving Company The Moving Companf of Jessup Maryland shattered furniture, bad service, scammers Jessup, Maryland


1Author 0Consumer 0Employee/Owner

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I contracted the Moving Company to deliver my furniture on 1 July 2010, they picked up on 14 June 2010.  They did not ship until 5 July and they claimed they had 21 days to deliver after the contracted delivery date, even though I specifically asked them if it would be there by the 1st, they told me no problem.  On 12 July 2010, the company delivered my furniture (after me staying in a hotel for 12 days longer at a cost of $1900 extra), and several pieces were broken (shattered).  On my dining set, they snapped the leg off of the table, a chair, and broke the back of another chair, not a a joint, where they are weaker, but at solid wood.  I submitted a claim on 22 July after THEY gave me just 12 days to file, and I am still waiting for a response.  In a nutshell, I submitted two estimates; one for $1105.00, the second for $1465.00 which did not include the $25.00 to repair the aluminum chair or $380.00 to replace the marble table top. Instead of waiting for the company to settle, I had the dining set and bedroom dresser repaired.  Total true cost of just the dining set and dresser was $3065.00, add the estimated cost to replace the marble top ($380) and repair the aluminum chair ($25), I will spend $3470.00 plus the $1900 extra in hotel bill.  To date, 8 Feb 2011, I have contacted them several times and they will not contact me back.  I contacted the BBB and they will not respond to them.  They advertise they are a member of the AMA but the AMA said they are not.  If you want bad service and your furniture destroyed, go with these guys, they can help you out.

This report was posted on Ripoff Report on 2/9/2011 8:19:21 AM and is a permanent record located here: http://www.ripoffreport.com/moving-companies/the-moving-company/the-moving-company-the-moving-7d267.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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