Best Choice Moving and Storage Best Choice Relocation Fraud, Unlicensed Mover, Scam, Extortion, Money Laundering Gaithersburg, Maryland

On moving day, they had the wrong zip codes for pick up and delivery and ran out of gas, arriving 6 hours late. Shipment did not fit in the truck so a second truck was sent. Loading the trucks on moving day took from 2 pm to 10:30 pm. Furniture was improperly wrapped without moving blankets to protect it and was consequently damaged. Four boxes, mirror box, king sized mattress and box spring, and christmas tree were attached to the outside of the truck (back of the cab and back of the trailer). Assessed charges for shrink wrap, fuel, long carries, crating a plasma television and moving a piano - all of which were included in our contract. Claimed the shipment was overweight without presenting any weight certificates. They demanded $3400 additional.  It was a 12 hour day of their refusing to unload the truck unless more payment was made. The additional
weight and charges total $3400 more than our contract. Company has been completely unresponsive to my request for the refund.  As of 10/28/09 I now find out that any moves they have done up until at least this date were performed without having a valid household goods moving license.  Without a valid license any moves they are performing are illegal.

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