• Report: #498361

Complaint Review: Melaleuca - The Wellness Company

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  • Submitted: Monday, September 21, 2009
  • Last Posting: Friday, April 09, 2010
  • Reported By: jf — Regina Saskatchewan Canada
Melaleuca - The Wellness Company
www.melaleuca.com Internet Internet United States of America

Melaleuca - The Wellness Company Idaho Falls, ID 35 points @ $86.00 + a pop every month if you do not order 35 points per month they send an order anyway. I was 5 points shy from 35 points & they sent another order costing $86.56 not cool! Internet

*Consumer Suggestion: WELLNESS COMPANY RIPOFF


1Author 1Consumer 1Employee/Owner

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I am free! I can save money! No more Melaleuca "The Wellness Company".  My house is like a warehouse of Melaleuca Products.  Almost every month since 2005 I have made an order to this company.  The amount of product you MUST select is 35 points worth which amounts to approximately $86.00 including shipping & handling.  I have learned from experience if an order is not placed all this weird stuff arrives that you never use and have to pay for.  

I was hesitant in joining Melaleuca because it cost $50.00 initally to purchase their stuff - I joined this rip off company on a special the $50.00 was included if you buy all the household cleaning stuff.  I never really noticed that my visa was also charged $16.50 membership renewal fee every year as well.

The last straw was in August my order was 30 points. On September 18th I receive a box of Melaleuca products which is what the company refers to a back up order because I didn't order the full 35 points - 5 points shy.  Another $86.56 for product & S & H. 

I phoned to cancel September 18th after this whole episode because I do not like the way this company FORCES YOU TO BUY things you DO NOT want!  I like to be in control of my shopping and spending expecially if I have to pay a membership & Melaleuca "The Wellness Company" gives you no choice to purchase or not.  Phoned them 3 X , Sent 3 emails, mailed a letter (because they needed my signature) & faxed them at 1-888-528-2090 with back up proof.  They sent me confirmation of membership cancellation today so we will see what happens in October.

Be very wary of joining this cult!

 

This report was posted on Ripoff Report on 9/21/2009 5:32:28 PM and is a permanent record located here: http://www.ripoffreport.com/multi-level-marketing/melaleuca-the-wellne/melaleuca-the-wellness-comp-e24d4.htm.

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1Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Melaleuca is a fabulous company!!

AUTHOR: Linda - Ferndale (U.S.A.)

I have been a Melaleuca customer for 20 years and I love it. If a person does not want to buy their products every month from our company, then do not join. Simple. But I prefer to buy my needs every month from a great company that gives me products that have lowered my husbands and my cholesterol by 40 points naturally, that has helped my arthritis naturally, that cuts my work load in the kitchen and bathroom up to 50% with products that are safer, and 30-40% cheaper, that give me salon quality products at walmart prices, that give us great relief when we have cuts, burns, poison ivy, insect bites, etc,. that has provided my family an income that I would never get by shopping at my local drug and grocery stores. Our company says that it uses the best combination of science and nature. Arsenic is natural. We have ingredients that have gone through a long process to make sure they work and that they are safe. No other company goes to such lengths to make sure we have safe ingredients. As an example:we do not use the melaleuca oil from Thursday's Plantation in Australia because they lied to us about using insecticides and fertilizers on their plants. Many natural foods companies use Thursday Plantation's oil. This is just one example of many. You can trust our company.

All a person needs is a little discipline to sit down and figure out what products they are going to have to buy in the next 3-4 weeks and make a list and order it. Any one who tells me they get products they do not need is getting a back up order and they are buying the products they need for the month from some other store. You have to buy again and again, tooth paste, deodorant, laundry detergent, dish soap, cereals, crackers, cookies, aspirin, shampoo, conditioners, - add to that 300 other products.  I have never used a back up order ever. I order what I need. It is your problem not the companies. If you do not have the discipline to order what you need every month and want to pay 30-40% more for products that harm the environment, and waste those dollars year after year, you SHOULD NOT BE INVOLVED WITH OUR COMPANY

The best way to work this business is to talk to your friends, business associates, relatives, and business owners. You do not have to spend money or hours and hours on the phone. If you cannot do that then this is not for you as a business, simple.

When I started this company I had no help from anyone and I just talked to people I met and there was a need and we ran with it. That is still true today. I have over 1000 customers in my business and close to 50% are getting checks because my husband and I just switched stores. Over 20 years this company has put over 2 million dollars into our families pockets. If I had kept buying from the grocery stores I would have nothing over those years to show my loyalty towards them. My story is true for thousands of Melaleuca customers. We love this company.


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#2 Consumer Suggestion

WELLNESS COMPANY RIPOFF

AUTHOR: NOWAY - (United States of America)

A FRIEND OF MINE ASKED ME TO JOIN  SHE SAID THERE WAS A 29.95 MEMBERSHIP FEE. WHEN I GOT ON THE CONFERENCE CALL WITH HER SUPERVISOR , I HAD QUESTIONS READY , 1. IS THERE ANY  OTHER COST  HERE ?.2 ARE  THERE ANY MONTHLY MIN TO BUY  .WHEN SHE TOLD ME THERE WAS... I STOPPED RIGHT THERE AND SAID NO  I BUY WHAT I WANT AND WHEN I NEED IT .

 AS A CONSUMER WE NEED TO ASK QUESTIONS POINT BLANK RIGHT TO THE POINT AS SOON AS I FOUND OUT IT WOULD COST ME AROUND 50.00-65.00 A MONTH I SAID SORRY IM NOR INTERESTED .,CHECK THE COMPANY OUT GO ON THE WEB FIRST  ,ANY COMPANY THAT WANTS A MONTHLY ORDER ISNT RIGHT FOR EVERYONE  AND YOU WILL KNOW THAT GOING IN . IF YOU HAVE A COMPLANT FILE A COMPLANT WITH THE BETTER BUSINESS BORO OF THEIR STATE


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