• Report: #556142

Complaint Review: Ticketmaster

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  • Submitted: Monday, January 18, 2010
  • Posted: Monday, January 18, 2010
  • Reported By: Alisha — Covington Georgia United States of America
Ticketmaster
1000 Corporate landing Charleston West Virginia 25311 United States of America

Ticketmaster musemtickets.com museumtix.com I purchased 7 tickets to Dialog in the Dark museum and was charged for 21. I finally was able to get the company to refund for seven but have to date been unable to recover the money for the final 7 Charleston, West Virginia


1Author 0Consumer 0Employee/Owner

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After attempting to purchase museum tickets on line with no success, I called the customer service number and was able to order the tickets on the telephone.  Two days later I found out my credit card had been charged not once not twice but three times for the tickets.  The phone order was charged by museumtix.com and the online orders were charged by Ticketmaster.   Ticketmaster has refunded one set of tickets and has said I am due the second refund .  So far no refund.  I have made over 20 phone calls to try to resolve this issue but continue to get stonewalled.

This report was posted on Ripoff Report on 1/18/2010 9:35:59 AM and is a permanent record located here: http://www.ripoffreport.com/museums/ticketmaster/ticketmaster-musemtickets-com-d24bf.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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