• Report: #813739

Complaint Review: AngelMusicUSA

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  • Submitted: Sunday, December 25, 2011
  • Posted: Sunday, December 25, 2011
  • Reported By: Grace — Makati Other Philippines
AngelMusicUSA
Internet United States of America

AngelMusicUSA Rude Customer Service, Internet


1Author 0Consumer 0Employee/Owner

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I had been surfing the net for the dealers under Hal Leonard Publishing on whom i can buy choral sheets with a low shipping cost.  Included in the list is AngelMusicUSA.com.  It did not mention  though that they do international shipping so i was curious.  They do have a shipping page with rates and all but i am not sure if this would be applicable internationally. 

So i sent them an email thru their contact us page and inquired if they do international shipping as i am from the philippines.  Futhermore, i really needed to know how much the shipping would cost as i would also consider this in my sales project to the choirs here in the philippines.  They replied to me on christmas eve and said, "thanks for the scam invitation but i am not interested."  Like woah!!! I was stunned because i was expecting some respect especially from a religiousnamed website! 

I, of course replied, "thank you for the insult especially on a christmas evening.  Just so you know, i had been checking all hal leonard distributors online because i really am interested to purchase by bulk because we dont have specialty shops for sheet music in our country. Filipinos are musical people and i only hoped that i can further expand the limited musical resources. Thank you."  Today, they replied... "You are quite welcome - feliz navidad."

I am pretty sure that this website is not a scam... however so, i couldnt help but report them because they have insulted me when all i was asked was a generic question... do they do international shipping and how much it would cost me... that was all... 

I find it disrespectful and rude... they have no right to be sarcastic and mean to me.  i do not demand for anything ... except for an apology... if i was running a business, i would try to accommodate questions and stop thinking that curious questions can be considered to have come from scammers.

This report was posted on Ripoff Report on 12/25/2011 6:00:21 PM and is a permanent record located here: http://www.ripoffreport.com/music-shops/angelmusicusa/angelmusicusa-rude-customer-s-36132.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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