• Report: #21402

Complaint Review: BMG Music Service

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  • Submitted: Thursday, May 23, 2002
  • Last Posting: Monday, January 15, 2007
  • Reported By:Reading PA
BMG Music Service
PO BOX 91502 Indianapolis IN 46291 Greeenville South Carolina 29698 U.S.A.

BMG Music Service sends unwanted Music and makes me pay for return postage consumer rip-off fraud Greenville South Carolina


1Author 2Consumer 0Employee/Owner

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Keep sending me artist of the month selections I do not order. Always return the do not wish any selection this time card, but still keep getting CD's I do not want. Then make me responsible for return S&H cost.

No 1-800 # to make easier customer problems. Had to search like hell just to find phone # to complain about this, no where online can you even find help for a complaint or problem. Deals and music are satisfactory but the companies customer service is a real stinker. Will be quiting the club for this reason, ASAP!

Mark
Reading, Pennsylvania

This report was posted on Ripoff Report on 5/23/2002 11:09:49 AM and is a permanent record located here: http://www.ripoffreport.com/music-shops/bmg-music-service/bmg-music-service-sends-unwant-z66ae.htm.

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1Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

Never had a problem

AUTHOR: Terry - Torrance ()

I was a member of BMG Music Service for several years. I never had the problem of them sending me something I didn't want. If I forgot to return the card, and got a CD that I didn't want, I just wrote "Refused - Return to sender" on the package, and put it in the mail. NO POSTAGE WAS REQUIRED. Now they even offer online access to order/reject the featured selections, and you can get email reminders about the featured selections.
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#2 Consumer Comment

BMG Music

AUTHOR: Courtney - Temple (U.S.A.)

I used to be a customer of BMG. As stated above they do offer online cancellations. Also on the card they send you is an 800# to refuse delivery of the featured selection. I had no problems with them at all.
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