• Report: #493543

Complaint Review: Guitar Center

Featured Ripoff Reports

Past Featured Reports

Ripoff Report Corporate Advocacy Program
Help support Ripoff Report. Donate today.
Ripoff Reports Legal Ads

Ripoff Report Legal Directory

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Friday, September 11, 2009
  • Last Posting: Saturday, November 21, 2009
  • Reported By: Richard — Addison Illinois USA
Guitar Center
2375 S Arlington Hts. Road Arlington Heights Illinois 60005 United States of America

Guitar Center Refused to sell me what I wanted and pushed higher priced JUNK on me destroying my guitar Arlington Heights Illinois

*Consumer Comment: Replacement Set, Yes! New Taylor? No sir!


1Author 1Consumer 0Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Arbitrate
    Set The Record Straight!
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program

I went to buy Elixirs at this Guitar Center and they KID working there REFUSED to sell them to me and pushed Cleartone strings on me, assuring me they were better than Elixirs. Cleartone strings are DISGUSTING. They are as stiff as a steel rod with no give.  They pulled my bridge pins out with each turn of the tuner they popped out destroying the top of my Taylor guitar.

After being furious about my damaged guitar the store manager tried to appease me with a free set of Elixers.  He OWES me a new Taylor guitar.

I asked the store manager about the giant sign at the front door saying, "Customer satisfaction."  Is that his agenda or does more money in sales regardless of how it affects the customer and how the customer feels.  Cleartone were the most expensive string and that is why he tells his KIDS to PUSH PUSH for more DOLLARS with no regard for the customer.  I shopped at this store for over 10 years but NEVER again.  I will do business with Sam Ash from now on.

 

 

 

This report was posted on Ripoff Report on 9/11/2009 2:33:49 PM and is a permanent record located here: http://www.ripoffreport.com/music-shops/guitar-center/guitar-center-refused-to-sell-8eb65.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Guitar Center

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Arbitrate
Remove Reports?
No! Better yet! Arbitrate to set the record straight!
REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Replacement Set, Yes! New Taylor? No sir!

AUTHOR: Clay - Pollocksville (U.S.A.)

SUBMITTED: Saturday, November 21, 2009

Ok, so you were talked into buying "better strings" by a salesman/rep, due to managment direction or personal preference/recomendation. (happens every day, in every business, in every country)
If you're dissatisfied with the strings, fine. Get your money back. (if you can)

I don't believe your story...
"REFUSED to sell them to me and pushed Cleartone strings on me"
Sounds like your constitution is weak. (need to work on that)
Does the butcher force you to buy hamburger, too? Listen to how funny that sounds:
"I went to buy a whole Rib Eye at this butcher shop and the KID working there REFUSED to sell it to me and pushed Flank Steak on me"
We all know what happened, dude... You caved!

Being a 30 year veteran player and owner over several (35+) guitars over the years...I know not to do certain things.
You don't put strings on that seem much larger (or smaller) than the grooves in the nut.
If the strings were too heavy, I can relate. But if the strings are as stiff as you say, they couldn't be wrapped and put in a guitar string package. (I have seen bulk strings shipped in straight packs though)
To damage your guitar when changing your strings is not uncommon if you aren't careful (I'm guilty)
You can't possibly find them responsible.
You are being unreasonable.

Sorry if the truth hurts, but this would be the opinion of most people.
Respond to this report!
What's this?
Ripoff Report Verified Safe

Advertisers above have met our
strict standards for business conduct.

Ripoff Report Legal Directory