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  • Report: #336668

Complaint Review: HardyPlants.com, Hostasaurus, Specialty Perennials

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  • Submitted: Tuesday, June 03, 2008
  • Last Posting: Monday, June 23, 2008
  • Reported By:LaVale Maryland
HardyPlants.com, Hostasaurus, Specialty Perennials
www.hardyplants.com Internet U.S.A.

HardyPlants.com, Hostasaurus, Specialty Perennials Does NOT ship merchandise-no contact info other than yahoo/aol address . Internet


1Author 0Consumer 1Employee/Owner

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I purchased products from website hardyplants.com and received an email confirmation from a yahoo address which indicated I needed to write to an aol address for shipping updates. The company name that my virtual credit card was issued to was hostasaurus.com and the company that the payment resolved to was Specialty Perennials Apple Val.

Purchase was made on 5/14/08. Shipping stated between 5 & 10 days. as of 6/3 - still no shipping & neither the yahoo or aol email addresses respond to requests as to an update.

I filed chargeback with the credit card company this morning 6/3/08. Let others beware - this company has some really hard to find plants listed, too. Pity they don't actually ship them to anyone!!

RainS
LaVale, Maryland
U.S.A.

This report was posted on Ripoff Report on 6/3/2008 9:40:10 AM and is a permanent record located here: http://www.ripoffreport.com/nurseries/hardyplants-com-host/hardyplants-com-hostasaurus-9fb95.htm.

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1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

This report cites some invalid information

AUTHOR: Hostasaurus - Tampa (U.S.A.)

This report states specifically "The company name that my virtual credit card was issued to was hostasaurus.com and the company that the payment resolved to was Specialty Perennials Apple Val."

What they really meant by the above is that the website in question is hosted by Hostasaurus and uses a security certificate issued to Hostasaurus during checkout. Hostasaurus has no relation to the site, its payment processing, content or anything else other than providing its hosting, and obviously we would not have any knowledge of the shipping and billing our hosting customers do. The report should be amended to name just the company involved and not Hostasaurus. If a customer does something in violation of our terms of service, that is the only time we would get involved, but a dispute over whether something was shipped or not is something for the credit card companies, court of law, etc.
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