You don't answer emails about bamboo I never got nor do you answer your phone or return phone messages which I left. Then, you come on here like you're clueless.
Here's a hint - You can do a search on Paypal for money received to know. My complaint stated the date that I paid.
Paypal froze your account after non-receipt of goods complaints. Even though Paypal ruled in my favor, you drained your account so they couldn't pay me.
Your website is disabled now, wonder why? I guess it doesn't do any good to have it up if items can't be ordered thru Paypal.
Sadly, it didn't have to be this way. I was really looking forward to receiving a nice bamboo and was planning on ordering other varieties if I liked it.
After no response from you and obviously being duped, I felt the best thing would be to alert others not to make the same mistake.