i submitted a withdrawal request on feb.5,2009 for $300.(three hundred dollars)and haven't received this request to date. i made approximately 7 phone calls,3 faxes and 2 live chats to inquire. i have been told that it's in their "processing unit" and to be patient on evry one of my requests.i was then told on march12,2009 that they wired the money into my acct on feb.12,2009. which i never receved nor did my bank ever receive such a wire.
i submitted my banking statement that they had requested (feb.1- march10,2009) showing that i hadn't received any wire transfer.
if indeed they had sent the wire why didn't any of their reps state this when i inquired on numerous occasions from feb12 - march 12, 2009?
they're full of it and have been giving me the run-around for these last 2 months," i should be patient and their processing units still working on it".
i would appreciate any help u can provide in this matter and to let the public know what is happening to me can happen to them, being ripped off!
ty,
Joe
staten island, New York
U.S.A.