Report: #288433

Complaint Review: Heavens Little Stuff

Submitted: Sunday, December 02, 2007
Last Posting: Saturday, February 14, 2009
Reported By: — boca raton Florida

Heavens Little Stuff

Norwalk California U.S.A.

Phone:
Web:
Category: On-Line Business

Heavens Little Stuff Sent half my order they have no phone number and they don't respond to emails Norwalk California

1Author 1Consumer 0Employee/Owner

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I ordered merchanise to give as favors for my sons birthday party. There were items missing. I was supposed to get 6 of one item and only 3 came in the box. Then I was supposed to get a sticker book with princesses on it for my 3 year old and they sent me a completely different item than advertised. I have emailed them 6 times and have not gotten one response. It is really sad that I spent 59.00 with them. I love how they claim they are this wonderful family based business. I should have known better when I realized they didn't have a phone number.
This is how they make their money, very clever.

Ari
boca raton, Florida
U.S.A.

This report was posted on Ripoff Report on 12/2/2007 5:08:35 PM and is a permanent record located here: http://www.ripoffreport.com/on-line-business/heavens-little-stuff/heavens-little-stuff-sent-half-ff77f.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Great comp love heavenslittlestuff never had a prob

AUTHOR: Julie Wells - New York (U.S.A.)

SUBMITTED: Saturday, February 14, 2009

I have been buying from them for a few years now and have never ever had a problem. I think the problem with these customers is that they dont read the description correct.If you do then you will find that you might get get what you think is in a case. I have read some of the complaints and they all say the same thing. They did not get as many items as they though they should have . Well if you read some cases are only 3 or 4 per case. One comment was they only received 6 instead of 12. If you read the description the cases are differnt and not all cases are 12. That the thing about internet ordering is you NEED to read.. I just wanted to say that because it seams they are giving this company a bad name when in fact in the 4 years I have benn ordering I have never had a probelm nor have any of my freinds that also buy from them. Just my veiw.. They are a great company and the cheapest on the net or even in any store I have found.