• Report: #509913

Complaint Review: Larraine Kuntz

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  • Submitted: Thursday, October 15, 2009
  • Last Posting: Saturday, November 07, 2009
  • Reported By: e4 Media Group — grand rapids Michigan USA
Larraine Kuntz
compassionfundonline.com internet Utah United States of America

Larraine Kuntz Compassion Fund Online Customer Never Paid for work broke multiple contracts internet, Utah


3Author 1Consumer 0Employee/Owner

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I would recommend not working with Lorraine Kruntz or Compassion Fund Online.

We were hired to create Compassion fund online and it was a nightmare.

She kept changing what she wanted over and over again. Then when I wanted to cut ties all together, and refund her the moneys paid, she created a new agreement. In fact this happened twice.

Finally she called me on July 4, 2009 telling me how great the site was. Then we emailed me saying everything was wrong.

She then charged back all the monies. We won the dispute and she has again charged back the monies and I will be filing a small claims case against her.

I would not do business with her if I was a web developer.

John M
e4 Media Group

This report was posted on Ripoff Report on 10/15/2009 4:07:05 PM and is a permanent record located here: http://www.ripoffreport.com/on-line-business/larraine-kuntz/larraine-kuntz-compassion-fund-b6322.htm.

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#1 Consumer Comment

Not a Ripoff

AUTHOR: IdahoTom - Bellevue (USA)

I have used Larraine's service and found her to be impeccably honest and provided a great and needed service.

When I do a search of this so called Web designer he has a long history of complaints and dissatisfied customers and changes his company name frequently. As you can see by his report that he can't even spell his customers name no even master the use of the built in spell checker.

I would not hesitate to use Compassion Fund Online again if the need arises.

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#2 Owner of Company

Compassion Fund Online is reputable, e4 Media Group is a Scam

AUTHOR: Larraine Kuntz - Hailey (USA)

My name is Larraine Kuntz not Lorraine Kruntz and I am not from Utah, I am from Idaho. 

 

This report made by John Mueller is slanderous and False!   If you are reading this, Please read on.

 

John Mueller was Not my customer, as it appears on the report! 

 

I find it horrifying that he is allowed to slander me this way!

 

I commissioned John Mueller, e4 Media Group to build my website.  He agreed to shred my credit card information when I gave him a deposit to begin.  Instead, he made 2 subsequent unauthorized charges to my credit card.  He totally ignored the payment schedule outlined in our agreement.

 

John called me one day and offered to save me a freight charge to have my announcement cards printed.  I thought that was nice.  He proceeded to debit my credit card $1025.71 instead of $25.71!  I never even received the cards!  I suspect that charge was made to pay an outstanding bill with his printing company!

 

When I confronted John about the $1000.00 over charge, he sent me a Fake Refund Receipt!

 

When I confronted John again, stating that the refund never came through, he sent me a Second Fake Refund Receipt!

 

He broke all three of our contracts!   

 

This is all documented in my dispute.  Who do you think won?

 

I Won My Credit Card Dispute!   I am sure I have a great slander case!

 

The entire experience with John Mueller and e4 Media Group was a disaster.  After 4 ½ agonizing months, he finally delivered a website that was unusable.   It was not finished and was not secure enough for me to allow my customers to use.  I returned all of it when I entered my credit card dispute.

 

If you know anything about a dispute, you will see he is not telling the truth.  You don't just get to charge it back if you lose.

 

And, by the way,  I wasn't changing what I wanted....I was changing what I received!

 

I had to begin all over again with a new web developer who was fantastic.  My new website is very secure for my customers to safely do business with me.

 

You decide for yourself. 

 

Buyers Beware!  According to a comment made on a "rip off report" against e4 Media Group, John  has since changed his name to Square Peg Web Design.   I looked up his old website e4 Media Group and it is now gone.  Very Clever!

 

This is just plain slander!   A good attorney is welcome to contact me.  The media is also welcome to contact me.  I would love to share this story on the news.   Contact me through my website. 

 

Not only did he file this bag of lies against my website, he also filed this against my name!  The Terms of  Use require that you tell the truth.  You think I am mad?  You bet I am!  You are asked not to sign your name to your report.  I see he did that wrong, too.  I would love to sign my name to this! 


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#3 Update By Author

Working to resolve the issue

AUTHOR: e4 Media Group - grand rapids (USA)

We are working to resolve the issue and I hope to have it settled soon.  We are happy that the site is up and we wish here the best of luck in the future.

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#4 Owner of Company

More Lies

AUTHOR: Larraine Kuntz - Hailey (USA)

This is Larraine Kuntz and I am mad as a hornet. 

We are NOTworking on ANY RESOLUTION.! Once again John LIES.  It is RESOLVED!  He is hoping I will pay him off to stop harassing me.  It won't work!  He thinks he can have this removed!  He has no idea what he is doing here.  I am not taking this lightly.

John is mad that he lost at his own game.  He continues to harass me.  Filing this against my domain name is way over the top.  I am not taking any more of this!

He continues to send  me emails and threatens to sue me.  Good luck!   He visits my website and enters passwords like UP Yours and Ha Ha Ha. 

I am furious!


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#5 Update By Author

Trying to make things right

AUTHOR: e4 Media Group - grand rapids (USA)

First of all I have never went to her site and entered anything.  She can see this by checking IP addresses to her site.

I am trying to resolve this and I truly wish I could have this removed now.  Unfortunately, in my haste I did not check to see that this is not possible to do after posted.  I am sure many others that have made posts on this site they feel the same way.

I will resolve the matter in a way that is within my rights and under the terms of our original agreement.  I will not comment on this further.

I have also had Larriane's site listed on websites that are high traffic in hopes of getting her more traffic.  My hopes are that these efforts will continue to drop this post down.

I also asked her to contact me by phone.  One, so I can discuss with her how I can make making this post right. 

The matter of the money is a separate issue.  Unfortunately, trying to right a wrong with this person is not going to be easy.  She still has my number and I am hoping to get a call so I can help her obtain a firm that will bring traffic to the site and lower this post.  I can not do anything if she would instead like to continue this madness that I started with my post. 





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#6 Owner of Company

Unforgivable Slander

AUTHOR: Larraine Kuntz - Hailey (USA)

John,
 
I have seen your most recent post.  I have commented on your "remove complaint."  You need to do something along that line for my name and for Ripoff Report only much BETTER!  No more lies!  We are not resolving anything!  What, you thought you could black male me into paying you more?  What in the world is wrong with you?  You need  to apologize and admit you behaved very badly!  Tell them you were in tough financial times, I don't care but tell the TRUTH about what happened and what is and is not happening!  Truthfully!!!!!
 
I  am so furious about all of this.  I want you to stay away from me, my business and anything that has anything to do with my websites, any advertising I do or ANYTHING!  Am I clear?  You have probably killed Compassion Fund Online!  YOU HAVE NO IDEA HOW HARD I HAVE WORKED AT THIS!!!!!!!!  I AM BEYOND FURIOUS!  I will get a court order if I have to.  
 
For the present time, maybe forever,  I have quit marketing Compassion Fund all together, thanks to YOU! 
 
Every day since you broke our first contract YOU HAVE COST ME!  You CONTINUE to cost me more and more time.  The anguish is immeasurable and we are not even talking about lost revenue! 
 
Now This!  My reputation?  You don't get that back online.  It might not matter at all to you but it is huge to me!  I happen to value my reputation and I live accordingly!  I WALK the extra mile....to a fault!  Where do you stop, John?  Do you think AT ALL about the consequences of your behavior? 
 
You are the one who should understand SEO.  Each time you add a new post to your fraudulent reports you recharge the search engines!  It will never ever go away if you keep adding posts!  Or reading them!!!  Make a copy if you need to keep reading this.  Quit hitting on it!  
 
This might not ever go away anyway since somehow you were able to title this against Compassion Fund Online! I have written probably 30 emails to ripoff report and have gotten only hideous emails in reply.  
 
I have written to the Attorney General and asked for help removing this.  You need to pray something can be done.
 
I pray, for your sake, you do everything possible about this.  Compassion Fund Online was NOT your customer and YOU were not a customer of Compassion Fund Online!  Everything about this stinks of slander! 
 
On top of that your report is a bald faced lie!  I am SEEING RED!   I AM SO FURIOUS!  You have pushed me over the edge!  You were so lucky I didn't press charges before and YOU.... CONTINUE TO HARASS.... ME like this???  Are you thinking clearly?  Have you totally lost your mind?  All I can say is you better hope someone will help you out of this one!
 
Losing crediblity is death for my web service!
 
And this threatning to sue me for the deposit in our initial contract!  Don't you know anything about this?  Our first contract was over ridden by the second and the second by the third.  Specific mention makes the later greater.  OH, Just sue me! If you really do have legal council, I think you need to find a smarter attorney.
 
And what, you thought filing this mess would leverage me into paying you more?  Then you would have this removed.  Are you stupid?  More criminal behavior!
 
All I ever I wanted was my websites done and I done right!.  That was all you had to do.. You elected to ignore the terms of our contracts... over and over and over!  My website was seriously inadequte and you refused to address ANY of the serious issues!  I cried for a week waiting for you to help me.  You ignored my calls and emails. I was devestated making the decision to dispute this... In real business, John, you need to say what you will do and do what you say.  That is business 101. 
 
You need to begin immediately doing anything and everything you can to get this mess removed.  I am over the top... furious.  I want this removed!   I about lost my mind trying to do business with you, dealing with your fraud, lies and curve balls.  The dispute nearly killed me, and now all of this???  What is your problem?   Do you know what time I am writing this?   6:24 AM and I haven't slept all night.  Do you have any idea at all how many nights of sleep you have cost me?  How about the worthless days that follow?  No, you could not possibly know!  How about the tears and heart break?  No, you don't have a clue, do you?  How about my credibility?  My Funeral Directors waited months only to see me online with a website that did not work.  And 4 pathetic weeks with my stupid message written on through my admin trying to explain the site was unsuable to my potential customers. I guess you don't think about things like that.  You tried to give me an administration where you could not search for a customer.  Scrolling down was my only option and then you had to locate them by their FIRST name. Horrible, JOHN!  We haven't touched on the serious security issues!  How about what it has taken out of me to begin all over again after wasting 4 and 1/2 months with YOU, only to do it all, all over again?  Any idea?  NO!  Has it ever even occurred to you?  I can safely answer this for you.  NO!  If you EVER thought rationally you would know better than to put yourself in these situations. 
 
Now my VERY VERY IMPORTANT online reputation?  Unbelievable!!!!!!! I am not selling tee shirts, here! Do you know how serious of an offence this is?
 
Stop lying, stop harassing me and LEAVE ME ALONE!  Do EVERYTHING IN YOUR POWER to make this right.  It still will not fix the damage you have caused! 
 
Do not contact me!  And get over expecting a call from me.  It isn't going to happen.
 
Larraine Kuntz 

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