• Report: #520682

Complaint Review: Thetatronics

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  • Submitted: Friday, November 06, 2009
  • Posted: Friday, November 06, 2009
  • Reported By: Brian — Hyde Park New York United States of America
Thetatronics
Internet United States of America

Thetatronics Thetatronics.com stole over $265.00 from me and have ripped off numerous others, Internet


1Author 0Consumer 0Employee/Owner

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Over a month ago i tried to order and XBOX 360 Elite from Thetatronics, advertised as new for $265.59 after shipping & tax & handling. Here is the url: http://www.thetatronics.com/xbox360elite120gbgameconsoleblack-p-270.html
After a few days of the order status being listed as "pending," I emailed the company to find out when it would be arriving. I was emailed back twice, the first saying it would take 1-3 business days to put the order through and the second saying please allow 5-10 business days for receipt of your items.

A few days later the order status went from "Pending" to "Processing," however it stayed at "Processing" for over a week, until finally it said "Processing 1 or more item(s) in your order are currently on back order." When i was notified of this I immediately emailed them asking to cancel my order because I was not notified that it was on backorder before ordering it.

After a few days with no response I emailed again, and this continued until I had email them multiple times. Finally, almost two weeks after I was told it was on backorder the order status was "canceled." Then they finally emailed me saying my money was not stolen and I would recieve my money in 1 billing cycle from the date of cancellation. It has been 1 month and not only have I not gotten my money back but they do not respond to my emails. Here is a copy of my order log:
08/30/2009 Pending
09/04/2009 Processing
/12/2009 Processing 1 or more item(s) in your order are currently on back order
09/25/2009 Canceled
I have the emails they sent me, and I was able to find the following information about a Thetatronics:
20417 HILLSIDE AVE Hollis, New York 11423 USA Phone: (646) 371-2373 http://dnb.powerprofiles.com/profile/827618518/THETATRONICS-HOLLIS-NY
however I am unsure if it is related to the website.

This report was posted on Ripoff Report on 11/6/2009 3:07:07 PM and is a permanent record located here: http://www.ripoffreport.com/on-line-business/thetatronics/thetatronics-thetatronics-com-db256.htm.

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